RetJet ‑ Returns & Exchanges

RetJet ‑ Returns & Exchanges

Pricing
Free plan available
Rating
5.0 (1)

RetJet is a platform that facilitates and automates the handling of returns, exchanges, complaints.

RetJet simplifies the return process for e-commerce merchants, helping build customer satisfaction and retention. With an intuitive return portal, RetJet makes it easy for customers to initiate returns, while merchants save time and reduce costs with automated workflows. Ideal for Shopify stores that want to streamline returns, improve user experience and build customer trust and loyalty, driving repeat purchases. No coding needed, just seamless returns management.

RetJet simplifies the return process for e-commerce merchants, helping build customer satisfaction and retention. With an intuitive return portal, RetJet makes it easy for customers to initiate returns, while merchants save time and reduce costs with automated workflows. Ideal for Shopify stores that want to streamline returns, improve user experience and build customer trust and loyalty, driving repeat purchases. No coding needed, just seamless returns management. more
  • Intuitive Return Portal: easy-to-use portal for quick returns and shipment.
  • Automated Return Workflows: save time with automated return processing.
  • Customizable Return Policies: tailor policies to meet store-specific needs.
  • Analytics & Insights: get insights to reduce returns and improve decisions.
  • Package Identification: identify packages easily by shipment number.

Languages

English and Polish

Works with

  • Inpost Szybkie Zwroty
  • EasyPost
  • BaseLinker
  • Apilo

Pricing

Free

Free

  • Free 25 requests per month
  • Customize return/complain portal
  • Custom return rules
  • Custom warranty rules
  • Return products from many orders
  • Addins
  • One sales channel

Basic

$39 / month

or $35/year and save 93%

200 requests per month if exceeded $0.7

  • All Free features plus:
  • 200 requests per month
  • Returns items validation
  • Automation of actions
  • Packing label scanning
  • Team collaboration
  • AI Support
  • Three sales channels

Advanced

$44 / month

or $39/year and save 93%

200 requests per month if exceeded $0.5

  • All Basic features plus:
  • 200 requests per month
  • Messages templates
  • Returns statuses
  • Returns reason
  • Returns resolutions
  • AI Assistant

Enterprise

$49 / month

or $44/year and save 93%

200 requests per month if exceeded $0.3

  • All Advanced features plus:
  • 200 requests per month
  • Team coworking
  • Analytics
  • Many sales channels
  • Translations
  • AI Support

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (1)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
April 8, 2025

We have tested many solutions for managing returns before, but RetJet is unrivaled. Support made specific modifications to the application to suit our requirements. We use this application in several stores. Great price and support. We honestly recommend :)

Tortli
Poland
2 minutes using the app

Support

App support provided by RetJet sp. z o.o..

Developer

RetJet sp. z o.o.

1 Maja 22, Bielsko-Biała, 43-300, PL

Launched

April 7, 2025

More apps like this

4.9 out of 5 stars 385 total reviews Free plan available
Automate returns and exchanges, return labels, exchange upsell
Built for Shopify
4.6 out of 5 stars 1293 total reviews Free to install
Retain traffic & revenue with exchanges and store credits
4.8 out of 5 stars 81 total reviews Free trial available
Allow customers to process returns, exchanges, and refunds

Want to add an app?

Try Shopify free for 3 days