Reviews (47)

Overall rating
3.5
Counts per rating level
  • 85% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 9% of ratings are 1 stars
December 14, 2021

Installed this app for BCFM to see how my customer will interact with my new changes so I can improve my store upon this data.

Switch Research
Canada
23 days using the app
Edited July 25, 2021

The app itself is great, useful for seeing replays of customers on websites as well as visualizing where customers click on a heatmap. My only caveat with this app is that it automatically charges you once you pass 1000 views per month. I had a problem with this, but I was able to figure it out with their quick and excellent customer service.

Past Present Future Clothing
United States
18 days using the app
Byteex Ltd replied July 25, 2021

Our app is based on usage charge to provide accurate results without disruptions. 📈
Thank you for your awesome review 🙏🏻

December 14, 2021

there's a lot to love in Retter, from the dashboard and how they enrichment the sessions with extra data, and as a new store their plan model allows your store to use the app for free to minimize expenses, and grow as you go... And the support is top-notch!

Harmony Grove Woodcraft
United States
13 days using the app
June 11, 2021

I'm currently using this app to monitor some basic metrics. The UI is very simple. Exactly what I like.

CRIBBLIST
United States
10 days using the app
Byteex Ltd replied June 11, 2021

Thanks a lot 🙏🏻

Edited July 12, 2023

The heatmap and replay feature provide invaluable insights into customer behavior. Highly recommended for optimizing your online store.

Cửa hàng của tôi
Vietnam
8 days using the app
February 15, 2022

Very useful app and helpful support. use it for recording the page sessions on my store and it helped me a lot to understand user behavior

Oh my Valentine IT
Germany
8 days using the app
June 30, 2021

Very Great app best for small businesses monthly 1000 free replays very very good. Thank you very much

nosjewelery
United States
8 days using the app
Byteex Ltd replied June 30, 2021

Thank you so much! I really happy that you liked our app :)

January 18, 2022

O Retter é excelente, simples de instalar. As gravações de tela são uma valiosa informação para entendermos o nosso cliente, e o app gera com excelência. Suporte rápido e em português! Indico para todos

Squel BR
Brazil
6 days using the app
November 23, 2021

Great support from their Customer team, specially Vlad which helped me figure out the problem I was having with the heatmaps! Keep up the good work guys!!

Medifresco
Spain
6 days using the app
October 27, 2023

TEBULLIENT
Spain
About 2 months using the app