ReturnGO Returns & Exchanges

Great onboarding, solid and responsive support. Features and development are very active. Arrived at this one from Return Magic since RM is shutting down. Not only is this a necessary change but it's also an excellent upgrade!

This is an amazing app for returns. We have been working with it for over a month now, and it reduced our return by more than 15% by making the users accept store credits instead of a return. More than that, it increased returning customers as most of the users accepting store credit buy more than the credit value, and they are happy. We highly recommend it.

If you have more than one warehouse, this app is for you as it can return to multiple locations, which other apps are lacking. The installation is fast and easy, and the team is great.

These guys are relentlessly committed to customer success -- which is prob what matters most in any app/product/partner -- so I gotta recommend them. I installed and self-onboarded and had some issues. The founder got on a call and walked me thru everything. TBH, I walked away thinking, "I gotta talk with my customers more; this guy is what good business looks like." Besides the people, what's ...

We've found the returns app to be a valuable tool that simplifies our return process and enhances our efficiency. It's incredibly user-friendly, and we would recommend it to others. The help center is also quick and effective.

Fantastic interface, functionality, and top quality live screen share support. Very high value for super reasonable cost. Worth every penny.

ABSOLUTELY WOULD RECOMMEND THIS PLATFORM!! their help service is above and beyond. Syncs great with shopify. So happy we made the change.

We use ReturnGo in several of our shops, and are very satisfied.
We have gained a better overview of our return order and reasons, which help us create clear action plans to reduce the return rate.
The team behind is super friendly, and responds immediately.

Really great app and amazing customer service!

Features
> App is able to handle customers uploading photos with their returns
> Questions are customizable based on shop owners' needs
> Emails that customers receive are customizable to reflect shop branding, messaging, etc.

Customer service
> Super fast, I can hardly keep up!
> Super friendly and over the top helpful

Affordable
Customizable
...

This app is the best return management system I could hope for.
It integrates seamlessly with the store design, functionality, and the support is through the roof.
Customers are using it and are enojying it, making them come back for more shopping.
Great overall, and the price and trial period are amazing.