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Excellent customer service and flexibility in the setup. Reyn has been amazing in assisting with the implementation.
Reyn was quick at replying to my issues. I will be sure to contact Reyn again if we have any other issues. Thank you for your help!
I had uninstalled it, but it's keeps charging the fee, can anyone help to solve it? it keeps charging for a year while I uninstalled it a year ago...
Thank you for bringing this to our attention. According to both our records and Shopify's, it appears the app wasn’t uninstalled from your Shopify admin. However, we understand that you haven’t been using it, and we’re here to help resolve this matter to your satisfaction.
We’ve tried reaching out over the past few days, as we’re committed to finding a solution that works for you. Please let us know a convenient time for us to discuss this further, and we’ll work together to address the charges.
Great features and more importantly supported with quick and knowledgable service. Easy to set up and easy for customers to use and understand.
Bad App. It can not cancel the plan from the dashboard
Thank you for your feedback. We’re sorry to hear about your experience. Our app can be easily uninstalled from the Shopify admin, and we also provide a detailed knowledge base article to guide you through the process.
It seems you reached out to our chat support shortly after installing the app on a Sunday, and we regret that we couldn’t assist you in real-time. We apologize for any inconvenience this may have caused.
We’ve been trying to reach you over the past 10 days to help resolve this issue, but haven’t heard back. Please feel free to get in touch so we can clarify and address any concerns you may have. We’re here to support you and improve your experience!
I have received excellent customer service and onboarding. Turnaround time with customer support and the ability to video chat with their team has been incredibly helpful!
The person I spoke to was Amazing!
Best in class support, a deeply involved ruleset, and automations? This app is just the best at what it does. I could not give any higher praises to this app and team, if you are nervous about your returns process, that ends here.
The team at Returns go are super efficient and quick to respond, a member of their team (Mike) recently responded all throughout the evening to help us troubleshoot an issue.
ReturnGO is an awesome app! It has truly streamlined our return process, making it so much easier for both us and our customers. I'm so glad I found it! The support team is super helpful and responsive too. They're always available to answer any questions and help resolve any issues. World class! Love it!