Returnista ‑ Return & Exchange

Returnista ‑ Return & Exchange

Pricing
From $19/month. Free trial available.
Highlights
Use directly in Shopify admin
Rating
5.0 (2)
Developer
Returnista

Take control of your returns and exchanges

The all-in-one return solution for your Shopify store. Designed to meet the needs of today's online retailers, Returnista provides a single, embedded platform, to manage all aspects of the return process, from providing a branded return portal to handling logistics and customer support. What to expect? Drive revenue through exchanges, lower your return rates with data insights, and elevate your customer experience with Returnista from day one.

The all-in-one return solution for your Shopify store. Designed to meet the needs of today's online retailers, Returnista provides a single, embedded platform, to manage all aspects of the return process, from providing a branded return portal to handling logistics and customer support. What to expect? Drive revenue through exchanges, lower your return rates with data insights, and elevate your customer experience with Returnista from day one. more
  • Promote exchanges over returns and retain more revenue
  • Transform your returns flow into a data-driven process to reduce return rates
  • Greater customer satisfaction with an on-brand, multilingual Returns Portal
  • Reduce pressure on your support department with our proactive communication
Highlights
Use directly in Shopify admin

Languages

English

Works with

  • Intercom
  • DHL
  • UPS
  • DPD
  • Other carriers

Pricing

Starter

$19 / month

$0.79 per processed return, $0.99 per exchange.

  • On-brand Returns Portal in 10 languages
  • Basic analytics
  • Exchanges & refunds
  • Store credit
  • Support <24h

14-day free trial

Essential

$79 / month

$0.49 per processed return, $0.99 per exchange.

  • Everything from Starter
  • + Carrier integrations

14-day free trial

Pro

$149 / month

$0.42 per processed return, $0.99 per exchange.

  • Everything from Essential
  • + Advanced analytics
  • + Data exports
  • + Auto exchanges option
  • + Prioritized support

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (2)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
September 1, 2023

De reactie van de medewerkers is super. Wij hadden een demo aangevraagd en dat kon nog dezelfde dag. Goede uitleg gekregen en binnen een paar dagen waren we al online met de retourpagina. Het installeren ging super vlot en makkelijk. De dames kijken ook mee naar je wensen en doelen en helpen waar nodig is. Na een dag merkte wij al verschil in de retouraanvragen en de mails die wij voorheen kregen.

Het gebruik van de app is makkelijk en overzichtelijk. De app is zo gekoppeld dat er een notitie geplaatst wordt bij de originele bestelling, zowel bij een terugbetaling als bij een omruiling.

Athletic Bee
Netherlands
9 months using the app
September 5, 2023

Super gemakkelijk te gebruiken, naast de bekende voordelen van deze app vind ik het vooral heel fijn dat het support van het team zo persoonlijk en snel is.

Lune Active
Netherlands
28 days using the app

Support

App support provided by Returnista.

Or visit their support portal

Developer

Returnista

Koivistokade 76A, Amsterdam, 1013BB, NL

Launched

July 24, 2023

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