eCommerce Returns Management

eCommerce Returns Management

by ReturnKey

Unlock an exceptional returns experience

5.0 of 5 stars(2 reviews)

Simple setup

Automate your return policy with ease and customize your returns portal to look and feel just like your own website.

Exceptional CX

Streamline return requests based on customer return reasons. Give customers unparalleled convenience with scheduled home pick ups.

Improved profitability

Optimize return authorizations to ensure returns costs never exceed recovery value. Turn refunds into exchange and repurchase opportunities.


About eCommerce Returns Management

Wow your customers and keep them coming back

With ReturnKey you enjoy:

Seamless set up

Your branded returns portal:

  • Looks and feels just like your own website
  • Automates your return policy
  • Allows custom return windows, return reasons, and product category rules

Exceptional customer experience

Delight customers with:

  • Integrated return shipping
  • Scheduled courier pick up directly from your customer's home
  • Printer-free shipping options

Improved profitability

Using the ReturnKey rules engine your team can:

  • Anticipate and track returns like never before
  • Optimize return authorizations to a few simple clicks
  • Turn refunds into exchange and repurchase opportunities

More information

ReturnKey is currently available in Indonesia, Singapore, Malaysia, and the Philippines.

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Support

Pricing 30-day free trial

See all pricing options

Essentials

Free

  • Everything you need to get started
  • Branded returns portal
  • Custom return logic
  • Automated shipping labels
  • Up to 10 returns per month

Advanced

$29/month

$0.29 per return

  • Branded returns portal
  • Custom return logic
  • Automated shipping labels
  • Up to 100 returns per month
  • First 10 returns free

Pro

$49/month

$0.19 per return

  • Branded returns portal
  • Custom return logic
  • Automated shipping labels
  • Up to 500 returns per month
  • First 10 returns free

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

5.0 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    100% of ratings are 5 stars
  • 4 of 5 stars
    0% of ratings are 4 stars
    (0)
  • 3 of 5 stars
    0% of ratings are 3 stars
    (0)
  • 2 of 5 stars
    0% of ratings are 2 stars
    (0)
  • 1 of 5 stars
    0% of ratings are 1 stars
    (0)

Most recent reviews

Callie Cotton

Our customers love ReturnKey and so do we. Our ReturnKey portal has dramatically decreased the time and money our company spends handling returns. Additionally, our customers really like the ReturnKey portal- it’s very clear and easy to use. Pricing is very reasonable too, particularly given the cost savings ReturnKey’s automation provides. Highly recommended.

LOVE AND FLAIR

It's been like night and day since we started using ReturnKey. Their team is super responsive. They really go above and beyond to give our customers a flawless experience. My finance team has loved the improved visibility over our returns. Processing times have reduced dramatically and customer satisfaction has never been higher.