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Return Magic

Return Magic

Developed by Alveo.io

49 reviews
Price: From $0.00 / month More info
  • Auto-magically generate your own branded portal. Supports cash, gift card and exchange refunds.
  • Print labels and generate gift cards auto-magically. Available Worldwide via over 50 carriers.
  • Advanced analytics & rules engine to personalise the return experience. Increase customer LTV and profit!

Shopify's top-rated return app! Give your customers the best return experience.. ever.
Using Return Magic, take advantage of the returns experience to engage more with your customers and increase lifetime value.

★ How does Return Magic help?

  1. Deliver an easy and personalized return experience for your customers to build brand trust.

  2. Simplify and automate the return process for merchants (RMA’s, prepaid labels, real time tracking).

  3. Flexibility to set up the process policies for the individual preferences of each merchant.

  4. SMS return status tracking.

  5. A/B testing platform to measure the impact of different return policies on lifetime value.

  6. Marketing tool to increase customer spend, repeat and retention.

  7. Turn-key Prime program to cover costs of “free shipping & returns” campaign.

★ How does Return Magic work?

Return Magic integrates with your Shopify or Shopify Plus store to create a seamless return experience for your customers. Using Return Magic, you will be able to easily refund your clients on their original payment method (including PayPal, Amazon Payments, Shopify Payments, etc.), process exchanges or issue new gift card refunds. But don't worry: Return Magic doesn't automatically refund your customers, you always need to approve any transaction.

★ How does Return Magic impact the look of your store?

Return Magic creates a return portal on your store. The return portal is automatically branded to your store and integrates seamlessly. The app does not affect the performance of your store.

★ How do I get started with Return Magic?

Our promise? In under 10 minutes, you will be able to set up a magic return experience for your customers. Merchants save a lot of time by simplifying and automating the return process.

★ What do Shopify & Shopify Plus Merchants think?

"Return Magic has made the management of returns so much easier, much better than the Bold app we were using previously. The experience for the customer is great and very straight forward, our staff find it easy to use as well. Return Magic provided first class support and were able to quickly build our feedback into the next release of the app. Faultless so far!"

"We run a Shopify Plus store with a number of different apps on our site. Return Magic is easily on of the best additions to our site. The interface for the customer is easy to use and allows the customer to dictate how they want their return to be processed. The support team is always quick to help with whatever you need. Plain and simple, Return Magic provides a quick and efficient way to manage a large number of incoming returns!"

"I am very pleased with the app and with the developers. The app is working exactly as it should and it makes the return process very easy for the client, which adds to the seamless shopping experience. The app developers are also quick to respond and they fixed a small issue so now the app is working perfectly. I am happy and will be installing it in my other Shopify store shortly as well. Highly recommended."

Install Return Magic for Shopify and Shopify Plus by clicking on the link “GET” at the top of this page.

Return Magic reviews

49 reviews
  1. 5 stars (44 reviews)
  2. 4 stars (3 reviews)
  3. 3 stars (0 reviews)
  4. 2 stars (0 reviews)
  5. 1 star (2 reviews)

Looked promising but I could not process a return when I tested it due to a bug so I was forced to try another app.


easy to set up and customers love it. support is quick to respond and eager to find solutions.


Probably the simplest return app out there right now with the best overall function. If your store does not do many returns, then this is a good app to consider. Integrates easily and there have been no issues. Being able to provide the prepaid return shipping label is a big plus since we offer free domestic returns.

The only downside with this app is the CSS customization. There is none. You can't even change the color of the buttons so it will not match the theme of your store. So other than limited customization, nice return app that your customers should certainly appreciate.


Great product, with more options to customize and easy to set it up!!


I tried a few different return apps, and this one was hands-down the best option. There is so much flexibility and it very easy to use!


Really happy with this app. Easy for us and easy for customers! Very easy to install. No work required. There is a guide to walk you through the whole process. Had some question and a small error, but received responses almost immediately. A++


Love this app! I was hesitant at first since it was free but I gave it a try and it is easy to install and has all the options that other popular Return/Rma apps have. This was one of the best decisions I have made!


Excellent Return System that makes the return process very easy for both the customer and our staff.
Very helpful customer service. Would recommend!

Beserk xxx


Easy to use. Great at answering any questions you have and will walk you through helping you.


Clara provided excellent, professional, super helpful customer support when I had questions installing. Hands down the best experience I've had with a Shopify app so far, and I've used quite a few (including more than one for returns tracking). The app generates a prepaid shipping label automatically which couldn't be more convenient. This app is a keeper for sure!

From $0.00 / month

"Return Magic is hands down revolutionising how to manage returns. Couldn't be easier for both shoppers and merchants"


Print labels and generate gift cards automatically. Available Worldwide via over 50 carriers.


Try Return Magic for Free! Pricing based on your returns volume; you only pay for what you use. More info on our pricing page: http://www.returnmagic.com/pricing

Custom pricing available for high volume merchants. Contact us for a quote

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