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Return Magic

Return Magic

Developed by Alveo.io

20 reviews
Price: From $0.00 / month Free Trial: 14 days More info
  • Powerful. Process Gift Cards, Cash and Exchange refunds.
  • Return Portal Branded to your store. Customize your Return Settings, easily. Generate shipping labels & RMA's automatically
  • Segment your Customers and Personalize the return experience by geography, return reason, order value, and much more!

Shopify's top-rated return app! Give your customers the best return experience.. ever.
Using Return Magic, take advantage of the returns experience to engage more with your customers and increase lifetime value.

How does Return Magic help?

  1. Deliver an easy and personalized return experience for your customers to build brand trust.

  2. Simplify and automate the return process for merchants (RMA’s, prepaid labels, real time tracking).

  3. Flexibility to set up the process policies for the individual preferences of each merchant.

  4. SMS return status tracking.

  5. A/B testing platform to measure the impact of different return policies on lifetime value.

  6. Marketing tool to increase customer spend, repeat and retention.

  7. Turn-key Prime program to cover costs of “free shipping & returns” campaign.

How does Return Magic work?

Return Magic integrates with your Shopify or Shopify Plus store to create a seamless return experience for your customers. Using Return Magic, you will be able to easily refund your clients on their original payment method (including PayPal, Amazon Payments, Shopify Payments, etc.), process exchanges or issue new gift card refunds. But don't worry: Return Magic doesn't automatically refund your customers, you always need to approve any transaction.

How does Return Magic impact the look of your store?

Return Magic creates a return portal on your store. The return portal is automatically branded to your store and integrates seamlessly. The app does not affect the performance of your store.

How do I get started with Return Magic?

Our promise? In under 10 minutes, you will be able to set up a magic return experience for your customers. Merchants save a lot of time by simplifying and automating the return process.

What do Shopify & Shopify Plus Merchants think?

"Return Magic has made the management of returns so much easier, much better than the Bold app we were using previously. The experience for the customer is great and very straight forward, our staff find it easy to use as well. Return Magic provided first class support and were able to quickly build our feedback into the next release of the app. Faultless so far!"

"We run a Shopify Plus store with a number of different apps on our site. Return Magic is easily on of the best additions to our site. The interface for the customer is easy to use and allows the customer to dictate how they want their return to be processed. The support team is always quick to help with whatever you need. Plain and simple, Return Magic provides a quick and efficient way to manage a large number of incoming returns!"

"I am very pleased with the app and with the developers. The app is working exactly as it should and it makes the return process very easy for the client, which adds to the seamless shopping experience. The app developers are also quick to respond and they fixed a small issue so now the app is working perfectly. I am happy and will be installing it in my other Shopify store shortly as well. Highly recommended."

Install Return Magic for Shopify and Shopify Plus by clicking on the link “GET” at the top of this page.

Return Magic reviews (20)


Fantastic workflow app. The development focus of Return Magic is spot on. They nailed the critical features first and listen to their customers for the growth in the product. Every ecommerce store needs a good returns process and Return Magic makes it a piece of cake!


Genius concept and one of the most user friendly app's out there!
I will recommend this to anyone looking for an easy way to track your returns and exchanges.
Brilliant!!! and wonderful customer care!


App is great so far! The app really helped me streamline my returns easily thus by making me and my customers happy troopers! Installation was quick and easy and the customer service was superb!


So far so good! Software was super easy to install an link and our clients were able to use an hour later.

these guys are pretty responsive......for now.....wait till they get HUGE! :)



Works perfectly.


A must have APP with amazing customer support and service. Easy to install, and easy to use. A must have really for online retail as it keeps a record of returns , and refunds. Cant recommend enough.


Wow. This app is truly needed! It makes our customers' return experience MUCH more professional and effortless, and it makes our job on the back end WAY easier. Thank you for creating this app! Return Magic is currently free while they work out all the kinks (of which there are few), and I hope it stays affordable in the future. There are a few advanced features missing, but I know those will come in time. Definitely give this app a shot. you can view our returns portal at https://getsupply.com/a/returns


Great app for automated returns and exchanges processing. The app is extremely easy to use & set up, and it's single-handedly streamlined our returns/exchange process. On top of that, that support team is very responsive and open to suggestions. The only drawback would be that the app could use more customization (e.g. custom return reasons, etc.), but the app is still in Beta and the support team seem to have a lot of changes in the works!


Guillaume and the Return Magic team are responsible, quick to address issues and wonderful to work with. If you are looking for a quick, robust and easy to use app that can handle returns, generate RA#s, produce return labels and communicate effectively with your customer, this is your app. I'm very thankful to this team and can't image you could find a solution easier to use or better suited for most store operators. Well done!


Can't say enough good things about Return Magic and the developers. Customers must touch, feel and use our product... and returns for various reasons are normal, expected and must be effortless. Other return apps for Shopify failed to understand how customers shop and return... offering effortless, prepaid return labels is a cost of business. And also reduces the speed-bump conversion resistance.

At the time of this review, there are minor interface enhancements I am hoping to see, and I expect the team to make this better and better. I am giving Return Magic 5-stars because it is the best review app for Shopify today.

From $0.00 / month

"Return Magic is hands down revolutionising how to manage returns. Couldn't be easier for both shoppers and merchants"


14 day trial. First 5 returns are free! Monthly plan details can be found on our website.

Custom quotes and functionalities available for high volume merchants.

14 days

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