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Return Magic

Return Magic

Developed by Alveo.io

43 reviews
Price: From $0.00 / month More info
  • Generate your own branded portal and automate shipping labels!
  • Increase gift card refunds. Also supports cash refunds and exchanges.
  • Advanced analytics & custom rules engine to personalize the return experience. Increase customer LTV and profit!

Shopify's top-rated return app! Give your customers the best return experience.. ever.
Using Return Magic, take advantage of the returns experience to engage more with your customers and increase lifetime value.

★ How does Return Magic help?

  1. Deliver an easy and personalized return experience for your customers to build brand trust.

  2. Simplify and automate the return process for merchants (RMA’s, prepaid labels, real time tracking).

  3. Flexibility to set up the process policies for the individual preferences of each merchant.

  4. SMS return status tracking.

  5. A/B testing platform to measure the impact of different return policies on lifetime value.

  6. Marketing tool to increase customer spend, repeat and retention.

  7. Turn-key Prime program to cover costs of “free shipping & returns” campaign.

★ How does Return Magic work?

Return Magic integrates with your Shopify or Shopify Plus store to create a seamless return experience for your customers. Using Return Magic, you will be able to easily refund your clients on their original payment method (including PayPal, Amazon Payments, Shopify Payments, etc.), process exchanges or issue new gift card refunds. But don't worry: Return Magic doesn't automatically refund your customers, you always need to approve any transaction.

★ How does Return Magic impact the look of your store?

Return Magic creates a return portal on your store. The return portal is automatically branded to your store and integrates seamlessly. The app does not affect the performance of your store.

★ How do I get started with Return Magic?

Our promise? In under 10 minutes, you will be able to set up a magic return experience for your customers. Merchants save a lot of time by simplifying and automating the return process.

★ What do Shopify & Shopify Plus Merchants think?

"Return Magic has made the management of returns so much easier, much better than the Bold app we were using previously. The experience for the customer is great and very straight forward, our staff find it easy to use as well. Return Magic provided first class support and were able to quickly build our feedback into the next release of the app. Faultless so far!"

"We run a Shopify Plus store with a number of different apps on our site. Return Magic is easily on of the best additions to our site. The interface for the customer is easy to use and allows the customer to dictate how they want their return to be processed. The support team is always quick to help with whatever you need. Plain and simple, Return Magic provides a quick and efficient way to manage a large number of incoming returns!"

"I am very pleased with the app and with the developers. The app is working exactly as it should and it makes the return process very easy for the client, which adds to the seamless shopping experience. The app developers are also quick to respond and they fixed a small issue so now the app is working perfectly. I am happy and will be installing it in my other Shopify store shortly as well. Highly recommended."

Install Return Magic for Shopify and Shopify Plus by clicking on the link “GET” at the top of this page.

Return Magic reviews

43 reviews
  1. 5 stars (39 reviews)
  2. 4 stars (2 reviews)
  3. 3 stars (0 reviews)
  4. 2 stars (0 reviews)
  5. 1 star (2 reviews)

Excellent Return System that makes the return process very easy for both the customer and our staff.
Very helpful customer service. Would recommend!

Beserk xxx


Easy to use. Great at answering any questions you have and will walk you through helping you.


Clara provided excellent, professional, super helpful customer support when I had questions installing. Hands down the best experience I've had with a Shopify app so far, and I've used quite a few (including more than one for returns tracking). The app generates a prepaid shipping label automatically which couldn't be more convenient. This app is a keeper for sure!


Amazing app!!!! allows us to let our customers instantly print their own labels!!!!!!!!!


Was very hesitant to use the App at first given our manual exchange processes that we had within our business, but after getting everything set up and rolling, this was one of the best decisions we have made. Time spent handling returns is very limited and the automation, support, and ease of this app are fantastic. Highly recommend using this if you're looking to automate your returns.


The Return Magic team is incredible. After experiencing some issues with the set up and appearance of the widget/app on our shop upon installation, we contacted support and they were eager to help. Not only did they take the time out of their busy schedules to fix our site but they also went above and beyond by customizing the widget to match our site to a tee. We didn't have to lift a finger. The widget works incredibly smooth, the user interface is unprecedented to any other and pricing is extremely competitive (if not the best we've found). We would give the Return Magic team a 6th star if we could, these guys really do good work.


LOVE this app! I really can't believe it's free. Takes a little time to get it set up and understand how it all works, but once you've got that part taken care of it's a breeze! Plus, it makes it easy and convenient for my customers. I'm no Nordstroms, but I want to make exchanges and returns as easy as possible and this app is my answer. Thank you!


Wow, this app is truly needed! It makes our customers' return experience MUCH more professional and effortless, and it makes our job on the back end WAY easier. Thank you for creating this app! Return Magic is currently free while they work out all the kinks (of which there are few), and I hope it stays affordable in the future. There are a few advanced features missing, but I know those will come in time. Definitely give this app a shot. you can view our returns portal at https://getsupply.com/a/returns


I installed the app and upon my first return got an error message, it took days and multiple messages to get a reply only to learn the app is not compatible with the method of payment my customer used (Afterpay). As approximately 50% of my customers use this mode of payment I uninstalled the app as it is basically useless to me. Poor customer service, you take too long to reply!


Its one of our best apps! Makes the return process for our shopify store so much easier.


From $0.00 / month

"Return Magic is hands down revolutionising how to manage returns. Couldn't be easier for both shoppers and merchants"


Print labels and generate gift cards automatically. Available Worldwide via over 50 carriers.


Try Return Magic for Free! Pricing based on your returns volume; you only pay for what you use. More info on our pricing page: http://www.returnmagic.com/pricing

Custom pricing available for high volume merchants. Contact us for a quote

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