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Return Magic

Return Magic

by Shopify

Top-rated return solution. Make your returns magical!

3.6 of 5 stars(110 reviews)
$10/month. 30-day free trial. Additional charges may apply.
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Automagic!

Automatically generate your own branded portal. Automate cash & gift card refunds, support exchanges.

Convenient

Autogenerate & print labels from over 50 carriers worldwide. Provide multiple refund options to enhance the shopping experience.

Smart

Create smart rules: advanced analytics & rules engine to personalize the return experience. Increase customer LTV and profit.

About Return Magic

Top-rated return solution. Takes the pain out of returns for both merchants and shoppers.

Why Return Magic?

  • Create your branded return portal. Customize colors, text and CSS.
  • Provide a choice between refunds on the original payment method, gift card refunds and exchanges for ultimate convenience.
  • Increase gift card refunds and improve your cash flow.
  • Translate in your local language / support multi-language (beta).
  • Create smart rules to protect profit.
  • Get actionable insights with advanced analytics (beta).

How does Return Magic work?

Return Magic integrates with your Shopify or Shopify Plus store to create a seamless return experience for your customers. Using Return Magic, you will be able to easily refund your clients on their original payment method (including Amazon Payments, Shopify Payments, etc.), process exchanges or issue new gift card refunds. But don't worry: Return Magic doesn't automatically refund your customers, you always need to approve any transaction!

How does Return Magic impact the look of your store?

Return Magic creates a return portal on your store that sits on your own domain. The return portal is automatically branded to your store and integrates seamlessly. The app does not affect the performance of your store in any way.

How do I get started with Return Magic?

Our promise? In under 10 minutes, you will be able to set up a magic return experience for your customers. Merchants save a lot of time by simplifying and automating the return process.

Integrates with

  • We integrate with several order and shipping systems - get in touch.,
  • Shipstation,
  • Easypost,
  • Shippo,
  • Canada Post,
  • Several Others

See the app in action

Explore how the app works in an example store.

View example store

Media gallery

Support

Pricing 30-day free trial

See all pricing options
Basic Plan

$10/month

Usage based fee scales with return volume.

  • Under 10 returns a month

  • All basic features available

  • Add-on features available

  • Cost of the labels not included

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

3.6 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    75% of ratings are 5 stars
    (83)
  • 4 of 5 stars
    5% of ratings are 4 stars
    (6)
  • 3 of 5 stars
    3% of ratings are 3 stars
    (3)
  • 2 of 5 stars
    2% of ratings are 2 stars
    (2)
  • 1 of 5 stars
    15% of ratings are 1 stars
    (16)
View all 110 reviews

Most recent reviews

Fight Tees UK Ltd

Rating
1 of 5 stars
Posted
June 8, 2020

Installed, configured, then received a message that it's incompatible with my store. This app only supports stores in the USA, Canada or Australia.

BigTopShirtShop.com

Rating
1 of 5 stars
Last edited
June 3, 2020

Lack of transparency on pricing at 50+ monthly returns. Slow to get support replies. Not flexible enough, not customizable enough, confusing for customers, expensive! Uninstalled due to too many issues to overcome.

shopbravafabrics

Rating
2 of 5 stars
Posted
May 22, 2020

The app is OK and has a reasonable price, but not for European stores. The app is missing integration options with European carriers and the ones they support are not working properly. They also do not gave you a way to handle that with API, so you just have to deal with their carriers and US based integrators, which provide you only with expensive options for returns. I guess a good option for US, Canada but if your store is located in Europe and you do not want to make returns using express options it's better you look for other options such as shipypro.

View all reviews