REVE Chat ‑Live Chat & Chatbot

Live Chat Software, Chatbot Platform & Help Desk Support Tool for Small, Medium & Enterprise eCommerce Businesses on Shopify & Shopify Plus.

REVE Chat is a multi channel live chat and customer engagement platform built for Shopify and Shopify Plus customers to provide real time support with AI powered chatbots to automate conversations along with human touch. REVE Chat's live chat platform empowers your Shopify online stores to deliver 24x7 automated sales and support assistance.

With REVE Chat, deliver best of class support to your Shopify store customers across the website, social, mobile and messaging apps. It also offers a complete suite of customer engagement tools such as co-browsing and video chat to interactively engage customers via personalized conversations and deliver virtual in person experience.

Reply to customers instantly with live chat for Shopify to boost your sales and online conversions

• Engage your visitors while they are on your e-commerce site to increase sales conversion.
• Online businesses can track their website visitors and effectively boost sales by triggering right and timely messages.

Support your customers across every channel using one platform.

• Streamline all the conversations to understand your customer journey better and deliver best in class personalized assistance based on the insights of your shopify store customers.
• Manage all the conversations across the customers’ preferred communication channels and deliver best support experience.

Cut your customer support issues by half for your Shopify business

• Use chatbots as the primary contact to deliver real time support for the simple queries of your Shopify store support and reduce the number of tickets raised.
• With customer engagement tools, you can reduce the number of touchpoints by offering effective support in the first contact.

Increase conversion rate and reduce cart abandonment rate with chatbot automation

• Automate your sales funnel with chatbots to deliver prompt answers to sales FAQs and increase conversion remarkably.
• With chatbots, handle all the customer service queries effectively that reduce the number of help desk support tickets and boosts sales.
• Engaging customers in real time helps to provide the right information, offer recommendations to make quick decisions thus reducing churn rate.

Key features of REVE Chat for Shopify and Shopify Plus stores

• Omnichannel
• Co-browsing
• Video chat
• AI Chatbots
• Auto triggers
• Smart routing
• Visitor analytics
• Customization
• Reporting & analytics
• Canned responses
• Offline Messages
• Sneak peek
• Enterprise reporting
• GDPR Compliance