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Incredible app for getting actionable insights from your customer data and utilizing these to optimize your customer lifetime value. Their team is incredibly supportive, helpful and knowledgable. A+++ collaboration. Would recommend 100%.
Thank you very much for the positive review! You nailed it with the basics of Reveal and thank you for the appreciation of our Customer Success team, always ready to be of help.
Great app and an even better team. Teodor and his team have done an exceptional job by creating an app that shows data in such a clear and conscience manner. Highly recommend for anyone who is looking at making key decisions based on data!
This will saves hours per month on constructing customer insight models and that's before the potential returns from focusing on the right customers, tackling products/brands that are pulling down NPS and such like. What cracks it though, is the passion with which the omniconvert team are clearly bringing to the table - they're all in! The next six months should be fun and rewarding!
The customer support team is really helpful, while giving a product tour they made sure that I understand everything in detail.
Reveal has completely helped us get a full scope of who our customers are and provide us accurate data in order to pull an analysis of where we are falling short with our customers and areas we can improve. If you are struggling to see a full picture of your customers and wanting to get more detailed info, I highly recommend Reveal!!
LOVE this app! So helpful for customer segmentation, and there's incredible amount of support and advice on behalf of the team. 100% recommend.
The team is super helpful and very knowledgable to have created this service! 100% recommend to all companies who want to grow their business and take their customer more seriously.
Thank you for the positive review!
Our team is well trained to be helpful to all merchants looking to grow their business by focusing on the most important part: the customer.
If you are into E-commerce and not conducting RFM analysis regularly, you are probably losing money and have no clue about it. Reveal is the solution that will take care of the analysis down to providing all the information for acting upon. Note that we were doing this analysis on our own, time to deliver, errors in the process and limited capacity to go through the results in detail we were considering stop doing at all. Luckily we discovered Reveal and it was like adding two analysts in our team. Twice as much lucky as we found out we were losing good business due to an easily solvable problem. ROI life/death. How much is that?
We were just starting the journey to segment our customers and begin specializing our engagement via email marketing, so it was key to get a powerful tool to accelerate our approach. The RFM data mapping allows us to immediately see where our customers fall and identify our biggest areas for improvement. Their team can help you with setup to get going, which we found key to get familiar with the mappings. Integration with Klaviyo means we could immediately then take the segmentation and action it - many more dimensions to segment vs klaviyo native options. Looking forward to all the other components under the surface - like cohort analysis - to see how groups customers perform over time. You should explore to take full advantage of the all the data.
Incredibly powerful app! We use Reveal to segment customers for marketing purposes, improve retention rate, and increase LTV. Highly recommend.