Reviews (95)
I really enjoy this app, it does most of what I need it to. However, how my business operates, only 1/4th of my sales are made in a way where this app can be used, yet I'm charged based on the total number of orders my site gets. 75% of these orders are from one-time customers at an event and therefore aren't subject to the orders made by my wholesale customers. But each month I pay $199 despite only 30-40 monthly orders being subject to wholesale pricing. If there was a way to segment the orders filtered to the app that influences the monthly cost, then I will reinstall, but the cost for my business exceeds the return.
Responsive customer service though!
Thank you for your review and for sharing how the app fits into your business model. We truly appreciate your kind words about our customer service.
We understand your concern regarding pricing and how it relates to your specific order structure. Thank you for highlighting this — it's valuable feedback, and we’ll definitely take it into consideration as we explore ways to make our pricing model more flexible and aligned with different business needs.
We’d be happy to welcome you back anytime, and should you decide to reinstall the app in the future, our support team will be here to assist with anything you need.