Reviews (51)
I had to close my Shopify store and I got double charged for my WeShop AI plan. Got in touch with WeShop AI costumer service multiple times and they gave me "wrong" information about issuing refunds and asked me to contact Shopify to handle refunds but Shopify told me that only they can handle refunds.
Also, I had 16.000 points that has value around 50USD. They say they can't move it to my new account or issue a refund.
If you are not sure about the app, don't buy big amounts of points. You might spend your days or give up on getting your money back. I will get my money back with a help of Shopify or my bank.
Thank you for your review. Since your purchase was made through Shopify’s payment system, we are unfortunately unable to process the refund directly on our end. However, we’d be more than happy to assist you in reaching out to Shopify’s support team to help resolve this as quickly as possible.
We appreciate your understanding, and we’re here to help in any way we can.