Reviews (1)
-
0% of ratings are 5 stars
-
0% of ratings are 4 stars
-
0% of ratings are 3 stars
-
0% of ratings are 2 stars
- 100% of ratings are 1 stars
Horrible. Customer service does not respond. No installation instructions. Not intuitive. Don't waste your time like I wasted mine.
Dear The Doxie Boutique Team
We’re really sorry to hear about your experience and appreciate you taking the time to share your feedback.
We want to clarify that our support team did try to reach out to assist you in 48 hours turnaround time, but it seems we may not have been able to connect successfully. We're sorry if our messages didn’t reach you or were missed.
We also understand your concerns about the installation process and app usability. Based on user feedback, we’re actively working on making our setup more intuitive and improving our documentation to ensure a smoother experience for everyone.
We’d love the opportunity to make this right. If you’re open to it, please reach out directly at support@itooze.com, and we’ll make sure you get the support you need—personally and promptly.
Thank you again for your feedback. It helps us get better.
Ooze IT Support Team