Innosend

Thanks for your feedback. We’re sorry to hear that this was your experience. Unfortunately, your report didn’t come through to us properly, which meant we couldn’t assist you in time. Our apologies for that.

To clarify, the issue you mentioned wasn’t related to our Shopify integration. That said, we’ve released a new feature that enables the functionality you were looking for.

We realize this comes too late in your case, but we value your feedback and are actively working to improve our communication and support. Thanks again for sharing your experience.