AOV.ai Bundles Quantity Breaks

Hi there,

Lydia here, CS manager of AOV.ai. I've looked into your case and want to address both issues directly.

1. When the widget's Add to Cart button was hidden per your request, the volume widget fell back to your theme's ATC button, which caused an issue with adding quantity of 1 to cart. We should have flagged this side effect before making the change, that's on us. Our team has now customized the button behavior to work as intended. Could you please check and confirm it's working correctly on your end?

2. Our team also applied changes to your live store without properly following your instructions. That's unacceptable, and we've put new processes in place to make sure it doesn't happen again.

I've sent you a personal email with more details and a goodwill offer. I hope you'll give us the chance to make this right.

Lydia