Reviews (64)

Overall rating
3.7
Counts per rating level
  • 59% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 38% of ratings are 1 stars
All reviews
July 31, 2025

Extremely disappointed with NimbusPost’s customer service. As a seller shipping ~150 parcels DAILY, I have been trying to reach my sales manager Hrithik for the last 7 days and he is simply not answering my calls. No one from the team is responding or giving me any solution.

This level of negligence is unacceptable and is directly affecting my business. If this is how NimbusPost treats its sellers, it raises serious questions about your commitment to customers.
Tag nimbus post

Stylish Trend
India
Over 1 year using the app
NimbusPost replied August 1, 2025

Hi,we sincerely apologize for the inconvenience you’ve faced. This is definitely not the experience we aim to provide, especially to a valued customers like you. Your concern has been escalated to your account manager and we’re ensuring you receive a prompt resolution.We truly appreciate your patience and the trust you’ve placed in us. -AT