Reviews (237)

Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 8% of ratings are 1 stars
All reviews
Edited November 6, 2025

It's very difficult to use. The instructions and videos only provide a brief overview, but the relationship between each function is not clearly explained, and there's no step-by-step guide.

wowhoo藝術家
Taiwan
5 days using the app
Customily replied November 6, 2025

We’re sorry to hear you found the app difficult to use, and we truly appreciate your feedback. Customily is a powerful tool with many features, so we completely understand that it can feel overwhelming at first.

Our support team offers free one-on-one training calls where we walk you step by step through your setup and explain exactly how each function connects. We’d love to schedule a session with you to make everything crystal clear and show you how easy it can be once it’s all set up.

Please reach out to us through our support chat or email, we’re here to help you every step of the way and make sure you fall in love with what Customily can do for your store!