Reviews (16)
unexpected plan change, it was free and now it's not
Edit: Good app with very good customer service. I appreciated how professionally the team responded and clarified things for me. My experience had some confusion at first, but their support was excellent.
Hello,
Thank you for your review and for using Vtober.
We want to clarify that our free quota has remained consistent at 5 credits per month since our launch, and we have not made any changes to this policy. It seems there might be a misunderstanding regarding the quota system.
You can verify our historical pricing here for your peace of mind: https://web.archive.org/web/20240721023838/apps.shopify.com/vtober
If you believe there is an error with your specific account, please contact us directly via support. We are happy to check the logs for you!