Uber Direct

Uber Direct

Reviews (3)

Overall rating
2
Counts per rating level
  • 0% of ratings are 5 stars
  • 33% of ratings are 4 stars
    1
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 67% of ratings are 1 stars
    2
All reviews
December 11, 2025

Does not give an option to set lead time before the order is ready and drivers are sent way too fast. Unable to use this because we have items that require lead time of 1-2 days before they are ready.

Atlanta Vinyl
United States
13 minutes using the app
Uber Direct replied December 16, 2025

Thanks for taking the time to leave this feedback. We understand how important it is for your store to manage preparation time, especially when items require longer lead windows. The app includes scheduling options once installation is complete, but we do not see an installation for your store in our system, which may be why those settings are not appearing.

For a full walkthrough of the onboarding steps, check out the Shopify In-App Guide - https://docs.google.com/presentation/d/1Twk-IOtHJVWwhz-SeVqTav7l5_o3Gm0rlPv9PfB-gg4/edit?usp=sharing