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Hello,
I am contacting you regarding a technical issue we are currently experiencing with your Shopify application.
Unfortunately, the app is not functioning as expected on our store. Despite following the standard setup and configuration steps, the application fails to operate correctly, which is impacting our daily operations.
To help you better understand the issue, please find attached a screenshot illustrating the problem we are encountering.
We would appreciate your assistance in identifying the cause of this malfunction and providing a solution as soon as possible. If additional information or access is required from our side, please let us know.
Thank you in advance for your support. We look forward to your prompt response.
Kind regards,
Avemont SAS