Reviews (5)
Shipping is too slow, with an average delivery time of over 25 days. Tracking information is frequently unavailable, and customer service often fails to respond to messages.
Thank you for your feedback. We are very concerned about the issues you’ve raised, as a 25-day delivery time and unavailable tracking are highly atypical and do not reflect our standard fulfillment benchmarks.
We have conducted a search of our internal database and support logs, but we cannot find any record of these specific issues or any account matching your description. To help us investigate this immediately and resolve any potential system errors, please contact us via WhatsApp at +44 7729 366048.
Please provide your Store Name and Order IDs so we can look into this for you. We are committed to maintaining a high level of service and transparency for all our users.
