Reviews (23)
I would love to claim damages. The app deleted images from products, and now what? Great, now I have to find hundreds of product images again and assign them to the right products! Keep your fingers off the app or make a backup first!!
Edit to 5 stars because the support team did everything they could to fix the issue. All mockups were recreated, which must have been a huge effort… full respect for that. They could have just left me hanging, but they didn’t. I’m continuing to use the app for editing my images.
Thank you, JAWX, for giving us the opportunity to make this right.
We understand how important product images are for your store, and we’re very sorry again for the impact this caused.
When issues happen, we do our best to stay with them and work through them together with our users.
We really appreciate your patience throughout the process and your trust in us.
If anyone using the app ever needs help, our team is always here to support.