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Reviews (1,236)
Installed the app and uninstalled, and still getting charged with no way to contact them to stop the billing. There is no contact information listed.
Dear team,
First of all, we sincerely apologize for the frustration you experienced.
Regarding contact information, our developer details and support channels are listed on the Shopify app listing, and the app dashboard also provides 24/7 live chat support. We're very sorry if these options were missed.
About the billing: your monthly subscription started on Jan 17, 2026, and the app was uninstalled and the subscription canceled on Mar 3, 2026, during the second billing cycle (Feb 16 – Mar 17). Since the second cycle had already begun, Shopify continued that billing period.
If possible, could you share why the subscription wasn’t canceled before the first cycle ended? This would help us better understand your experience.
We would truly appreciate the opportunity to assist you further. Please feel free to reach out to us directly at support@tech-arms.io, and our team will be happy to help.
Thank you for your understanding.