Draft Order Magic

If I could give more than 5 stars, I would.

I run a graphic design, and custom printing business, and Draft Order Magic has become one of the most valuable apps in our Shopify workflow.

One of the biggest challenges with Shopify for custom manufacturing businesses like mine is draft order pricing. Our products stay the same, but every order is quoted differently based on the client's specifications. Draft Order Magic allows us to adjust pricing on individual draft orders without changing the underlying catalog price, which is a huge improvement over Shopify's default workflow.

We also rely on detailed item descriptions for production, including materials, sizes, finishes, and other custom specifications. The ability to create property templates has streamlined our workflow and improved consistency across orders.

The software was already excellent, but what truly impressed me was the customer service.

I submitted a feature request that would automatically assign the property templates to specific products. My team was manually selecting the template every time we created a draft order. It wasn't a major issue, but it added extra steps and created opportunities for mistakes.

I expected the suggestion to disappear into a feature request queue. Instead, Brad personally responded, agreed it was a valuable idea, and said they would look into it. Just a few days later, the feature was built and released.

I've now used the feature in production, and it works exactly as advertised. It saves additional time, reduces manual work, and creates a more consistent process for our staff.

It's rare to find a software company that listens this closely to its customers and moves this quickly on feedback. Draft Order Magic not only solves real Shopify limitations, but it's backed by a team that genuinely cares about improving the product.

If your business relies heavily on draft orders, custom pricing, or product-specific order details, this app is an absolute must-have.

Outstanding software. Outstanding support. Outstanding experience.