Reviews (6)
cannot even get past account registration page. When i hit submit, nothing happends. after hitting "back" i found that for billing information, city and zip code are required, but these fields are greyed out
update: uber support was really helpful in explaining and walking me through the trouble. I just wish the UI can be more clear
Hi, thank you for sharing this with us. You should be able to add or edit your city and ZIP/postal code from the General tab in your Shopify settings. We pull that information directly from Shopify to ensure consistency across your store and our platform.
If those fields are still unavailable or updating them in Shopify doesn't resolve the issue, please reach out to our support team and we'll be happy to take a closer look. You can find the support details in our guide: https://docs.google.com/presentation/d/1Twk-IOtHJVWwhz-SeVqTav7l5_o3Gm0rlPv9PfB-gg4/edit?slide=id.g39bda519470_0_2#slide=id.g39bda519470_0_2
