Reviews (13)
Nowhere does it say you can only sync 100 variants to GMC until after you have installed the app. What a waste of time!
Hello,
I'm Elle from MP Google Shopping Feed - thank you for taking the time to share your feedback, and I'm truly sorry for the frustrating first experience. Your point is completely valid, and we hear you.
To clarify, the 100-variant-per-feed default is documented in our FAQ (linked from our App Store listing under Support > FAQ) and shown as a tooltip inside the app. That said, we clearly didn't make it visible enough before installation, and that's on us - we're working to surface it more prominently upfront so future users aren't caught off guard.
Most importantly, the default exists to keep feeds accurate and syncing fast, but we can raise it for your store to 1,500 - 3,000 variants depending on your setup - at no extra cost.
We've actually reached out to you a few times by email to help sort this out and lift the limit for you, but we haven't heard back yet- could you check your inbox (and spam folder, just in case)? We'd genuinely love the chance to make this right. If you're open to giving us another try, just reply to our email or reach out directly, and we'll increase your variant limit right away and make sure your feed is set up properly from the start. We offer free support Monday to Saturday (24/6) at GTM +7.
Thank you again for your feedback - it genuinely helps us improve, and we hope to earn back your trust.
Best regards,
Elle
