Reviews (15)
We've been running bitCRM for months to handle WhatsApp order follow-ups for our brand. The customer segmentation is the feature we use most — we can separate campaigns for retail customers and our reseller network, which used to be a manual mess. Abandoned cart recovery runs on its own once set up, and the Shopify sync means we never export customer lists anymore.
Setup took a bit of trial and error at the start, but support responded quickly on WhatsApp when we got stuck. For a team as small as ours, having broadcasts, tagging, and reminders in one dashboard saves real hours every week. Recommended for Indonesian brands scaling on WhatsApp.
Thank you, Hijaberies!
We're delighted to hear that bitCRM has helped simplify your WhatsApp follow-ups and make customer segmentation much more efficient. It's especially great to know that Shopify sync and automation are saving your team valuable time every week.
We're glad our support team could help you through the initial setup, and we truly appreciate your recommendation. We look forward to supporting Hijaberies as your business continues to grow with bitCRM!
