Workflow Trigger Extensions
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (18)
App does not work as intended. Missing several triggers on day one, as well as triggering on every order update and not just Order Note updates as the flow states.
Thank you for the feedback, and I am sorry about the experience.
You were right about the Order Note trigger. What you were seeing came from a
separate, broader "Order Update" trigger running alongside it, so your Order Note
flow was working correctly the whole time. On the Settings page you can switch
that broader trigger off and leave Order Note Changed running on its own. Every
trigger in the app can be enabled or disabled individually there, so you can keep
exactly the ones you want and nothing else.
On the missing triggers: most of them only become available once the matching
permission is granted on the Permissions page. If that was not what you ran into,
I would genuinely like to know, because that is exactly the kind of thing we want
to fix.
What I regret most is the silence. I replied to your support email twice, the
first time within a few hours, and our mail system failed to deliver either one.
You were left waiting with a setup that was not doing what you wanted and no
answer from us. That was our failure, not yours.
If you are ever willing to try again, write to us and I will set it up for you
personally.
Yann