Reviews (2)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
We’ve been using TEXT for our customer service, and honestly, it’s made things a lot easier for us. One of the biggest improvements has been how easy it is to keep our customer contacts and conversations organized. It’s much easier for our team to see what’s going on and keep track of customer interactions.
The AI has also been a huge help for us. It’s saved us a lot of time and has made handling customer questions much more efficient. We’ve been really happy with how it’s worked for us so far.
The newer features have been great too. We’re still finding ways to use some of them, but they’ve been working really well with our workflow and Shopify.
Overall, we’ve had a really good experience with TEXT. It’s made our customer service process more organized and efficient.
