Essential Upsell & Cross Sell
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Reviews (2,427)
We purchased the largest plan and everything was looking good, but BEWARE. This app put all us sellers in risk.
The app falls short protecting sellers financials.
If you select a product with 100% discount, for example, to give a free gift, the customers can put as many of those products as they want under cart since there is no logical restriction or limit based on the products they bought.
I reported through email and they sound like this is not something very important to them, but it’s definitely critical for us as sellers otherwise we lose money for every unintentional gift we give!
This is an easy fix. Hopefully we can see it. changed and fixed within the next hours.
Until then, their risk associated with stores profitability being unintentionally affected.
Hi Kanka team,
thank you for your feedback, and we're sorry our first response didn't point you to the right solution. Essential Upsell already supports this: the "Limit quantity of discounted products" setting caps how many units receive the discount, so only one free gift is applied, and any additional units are charged at full price. We can see this setting is now enabled on your store, so the issue is resolved. If you have any questions, please don't hesitate to reach out to our 24/7 support team. We're always happy to help!
Zydrunas