Retractly: EU Withdrawal

Retractly: EU Withdrawal

Pricing
Free plan available. Free trial available.
Rating
0.0 (0 Reviews)
Developer
TG-AI Apps

EU withdrawal button per Directive 2023/2673. Automated, no-code, live in under 2 minutes.

From June 19, 2026, the withdrawal button is mandatory across the EU (Directive 2023/2673). Retractly sets it up automatically, no developer needed. Your customer submits a withdrawal in under 60 seconds, even without an account. Confirmation, approval, and rejection emails are sent automatically. Issue refunds with one click, inventory is restocked automatically. Track everything in a dashboard with KPIs, filters, and CSV export. Forms and emails are available in all 24 official EU languages.

From June 19, 2026, the withdrawal button is mandatory across the EU (Directive 2023/2673). Retractly sets it up automatically, no developer needed. Your customer submits a withdrawal in under 60 seconds, even without an account. Confirmation, approval, and rejection emails are sent automatically. Issue refunds with one click, inventory is restocked automatically. Track everything in a dashboard with KPIs, filters, and CSV export. Forms and emails are available in all 24 official EU languages. more
  • EU Directive 2023/2673 implemented in under 2 minutes
  • Withdrawal in under 60 seconds, even for guest customers without an account
  • One-click refund, inventory is automatically restocked
  • Automatic emails for confirmation, approval, and rejection in every plan
  • Dashboard with KPIs, filters, CSV export, and fraud detection

Languages

German, English, French, Spanish, and Portuguese (Brazil)

Works with

  • Shopify Flow
  • Shopify Admin

Pricing

Free

Free

Features

  • EU-compliant withdrawal button
  • Unlimited withdrawals
  • Automatic customer emails
  • Approve, reject, and refund withdrawals
  • Automatic deadline & order validation
  • Partial withdrawal - select items
  • Withdrawal reason prompt in form
  • 4 default rejection reasons

Pro

$19 / month

Features

  • No 'Powered by Retractly' branding
  • Custom branding (colors, logo, emails)
  • CSV export & advanced analytics
  • Shopify Flow (Slack, Teams, Discord)
  • Shopify Returns on approval
  • Set withdrawal period and start time
  • Custom rejection reasons & templates
  • Alert for suspicious customers

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews

Overall rating
0
Counts per rating level
  • 0% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
No reviews yet

Support

App support provided by TG-AI Apps.

Resources

This developer doesn't offer direct support in English.

Developer

TG-AI Apps

Kurhausstraße 78a, Hennef (Sieg), 53773, DE

Launched

May 11, 2026

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Sensitive data, device and activity data

  • Sensitive data

    Name, email address

  • Device and activity data

    Geolocation, IP address, browser and operating system

View staff and contributor data:

Store owner

  • Store owner

    Name, email address, phone number, physical address

View and edit store data:

Customers, products, orders, Shopify admin

  • View customers

    Customer data

  • View products

    Products, collections

  • Edit orders

    All order history for the last 60 days, returns

  • Edit Shopify admin

    Files

  • Edit other data

    Locales, locations, Online Store navigation

More apps like this

5.0 out of 5 stars 299 total reviews Free plan available
Easily comply with EU withdrawal requirements 2023/2673
4.9 out of 5 stars 72 total reviews Free plan available
Required for EU shops from June 19, 2026 – set up in minutes.
Free plan available
Comply new EU rule June 19, 2026 with a easy withdrawal button

Want to add an app?

Try Shopify free for 3 days