Ringly.io ‑ AI Phone Support
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E-commerce AI phone support, auto-resolves order tracking, returns & FAQs, 24/7.
Ringly is the AI phone support tool purpose-built for Shopify. It connects to your store to resolve order status and starts returns/exchanges on its own. The rest is automatically escalated to your team. Just pick a local number, select a voice, and we will do the rest. Recordings, AI analytics, and human handoff included. Live in minutes, no setup required. Built for stores with 1,000+ monthly calls.
- 24/7 AI phone support that answers and routes every call
- Checks order status and item details from Shopify
- Starts returns and exchanges per your store policies
- Seamless human handoff or transfer to your team
- Call recordings, transcripts, and performance insights
Languages
English
Works with
- Zapier
- API
- Webhooks
- TrackingMore
- Twilio
Categories
Pricing
External charges may be billed by Ringly separately from your Shopify invoice. Learn more
Start
$99 / month
$0.36 per extra minute
- Automate phone calls with Seth
- Basic chat support
- Includes 250 mins
Grow
$349 / month
$0.19 per extra minute
- Seth, the AI phone support rep
- Understands products and policies
- Looks up orders
- Requests returns and exchanges
- Escalates to your team if needed
- Get recordings and insights
- Includes 1,000 mins
14-day free trial
Scale
$1,099 / month
$0.19 per extra minute
- Enterprise AI phone support
- White-glove setup
- White-glove setup
- Private Slack channel
- Includes 3,000 mins
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (1)
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We decided to try Ringly.io because our store was missing timely follow-ups when messages came in from multiple channels. We wanted a lightweight way to centralize inquiries and respond faster. Setup took about 15 minutes. In the first week, we’ve seen Seth handle configuration tweaks, an edge-case fix, and proactive check-ins. This has streamlined our support workflow and improved response consistency, which has been great for our customers. For any Shopify store dealing with customer communications or backlogged questions, I’d recommend Ringly because it’s quick to adopt and the support is exceptionally responsive.
Support
App support provided by Ringly.
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