Ringly ‑ AI Phone Support

Ringly ‑ AI Phone Support

Pricing
From $349/month. Free trial available.
Rating
5.0 (1)
Developer
Ringly

AI phone support for e-commerce brands. Resolve repetitive calls and free up your team.

Ringly is an AI phone support rep for your Shopify store. It answers common calls like order status, returns, and product questions using your website, help docs, product info, and store policies. When a call needs a human, Seth can transfer it or email your team for follow-up. Keep your current number, fit into your existing workflow, and review recordings and transcripts after every call.

Ringly is an AI phone support rep for your Shopify store. It answers common calls like order status, returns, and product questions using your website, help docs, product info, and store policies. When a call needs a human, Seth can transfer it or email your team for follow-up. Keep your current number, fit into your existing workflow, and review recordings and transcripts after every call. more
  • Handles order status, returns, and product questions by phone
  • Uses your website, help docs, product info, and store policies
  • Transfers calls or emails your team when a human should step in
  • Works with your current number, helpdesk, and support workflows
  • Records every call with transcripts and insights for review

Languages

English

Works with

  • API
  • Gorgias
  • Richpanel
  • Twilio
  • Webhooks
  • Zendesk

Pricing

External charges may be billed by Ringly separately from your Shopify invoice. Learn more

Grow

$349 / month

$0.29 per extra minute

Features

  • Handles product, order, and return calls
  • Transfers the rest to your team
  • Includes 1,000 mins/mo (~500 calls)

Pro

$799 / month

$0.19 per extra minute

Features

  • Handles product, order, and return calls
  • Transfers the rest to your team
  • We'll set it up with you
  • 65% resolution guarantee
  • Includes 2,500 mins/mo (~1,250 calls)

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (1)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
January 16, 2026

This apps just what we needed. Ringly has excellent support. All our problems , which have usually been unknown to us, have been solved quickly and accurately. I widely recommend it.

8motiv
United States
29 days using the app

Support

App support provided by Ringly.

Developer

Ringly

Rotterdam, NL

Launched

July 24, 2025 · Changelog

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Sensitive data, device and activity data

  • Sensitive data

    Name, email address, phone number, physical address

  • Device and activity data

    Geolocation, IP address, browser and operating system, browsing behavior, client ID cookie

View staff and contributor data:

Store owner

  • Store owner

    Name, email address, phone number, physical address

View and edit store data:

Customers, products, orders, discounts

  • View customers

    Browsing behavior, customer data

  • View products

    Inventory, product listings, products, collections

  • Edit orders

    Assigned fulfillment, draft orders, order fulfillments, order edits, all order history, returns, shipping information

  • View discounts

    Discount codes and promotions

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