Ringly ‑ AI Phone Support
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AI phone support for e-commerce brands. Resolve repetitive calls and free up your team.
Ringly is an AI phone support rep for your Shopify store. It answers common calls like order status, returns, and product questions using your website, help docs, product info, and store policies. When a call needs a human, Seth can transfer it or email your team for follow-up. Keep your current number, fit into your existing workflow, and review recordings and transcripts after every call.
- Handles order status, returns, and product questions by phone
- Uses your website, help docs, product info, and store policies
- Transfers calls or emails your team when a human should step in
- Works with your current number, helpdesk, and support workflows
- Records every call with transcripts and insights for review
Languages
English
Works with
- API
- Webhooks
- Twilio
- Gorgias
- Zendesk
- Richpanel
Categories
Pricing
External charges may be billed by Ringly separately from your Shopify invoice. Learn more
Start
$99 / month
$0.36 per extra minute
Features
- Automate phone calls with Seth
- Basic chat support
- Includes 250 mins
Grow
$349 / month
$0.19 per extra minute
Features
- Seth, the AI phone support rep
- Understands products and policies
- Looks up orders
- Requests returns and exchanges
- Escalates to your team if needed
- Get recordings and insights
- Includes 1,000 mins
14-day free trial
Scale
$1,099 / month
$0.19 per extra minute
Features
- Enterprise AI phone support
- White-glove setup
- White-glove setup
- Private Slack channel
- Includes 3,000 mins
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (1)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
This apps just what we needed. Ringly has excellent support. All our problems , which have usually been unknown to us, have been solved quickly and accurately. I widely recommend it.
Support
App support provided by Ringly.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View personal data:
Customers, store owner
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Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system, browsing behavior, client ID cookie
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, discounts
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View customers
Browsing behavior, customer data
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View products
Inventory, product listings, products, collections
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Edit orders
Assigned fulfillment, draft orders, order fulfillments, order edits, all order history, returns, shipping information
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View discounts
Discount codes and promotions
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