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We started this on a pilot basis and early results are encouraging. The support desk (Mica) was very helpful in getting to know about doubts and resolving issues
Thank you for taking the time to leave a review. We're glad that you had a positive experience with our service. If there's anything we can do to improve your experience, please don't hesitate to reach out. We value your feedback and want to ensure that we're providing the best possible service to our customers.
All the best, Kevin
So easy to install on my new shopify store. Can't wait to get customers who can take advantage of my loyalty - rewards program.
Thank you so much for choosing our apps and the positive feedback! 🤩 If you ever need anything, we are always here for you. All the best, Kevin
Mary was quick with my request! I wanted to remove the branding from my rewards program and she handled it so quickly. The option to chat with customer support is valuable!
Using this App is very pleasant and works fast, in addition, the support/customer service is perfect, they respond quickly, and act quickly. In addition, a special shout out to the helpdesk employee Betty. that has helped me the best and fastest so far (the others were also good)
Thank you so much for your thoughtful review and kind words. ❤️ We're so thankful to customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 😊 Much appreciated, Kevin
I CONTACT THE SUPPORT AND FOR MY SURPRISE IN MATTER OF SECONDS I RECEIVE ASSISTANCE, MICA ! 5 STARS!
Thanks so much for the 5-stars! 🌟 Cheers, Kevin
This app is very easy to use. I have no problem using it, even though I am not good at English, because I can intuitively understand how to use it. However, it was a little difficult to rewrite all the words from English to other languages, so it would be nice if you could rewrite them all at once. But anyway, it's a good app that's easy to understand. I recommend it.
Hey, Tsukumo team! 🤩 We are so glad to hear you had a 5-star experience, and we thank you for recommending us to the community. We have read your suggestions, and it is excellent. I am passing your feedback on to our product team, and if there are any extra details, you'd like to add, just drop us a line anytime via chat. All the best, Kevin
VERY useful and friendly and gets the job done and Mica helped a lot with the app and with integrating it with my store.
Thank you so much for taking the time to leave a review! It truly means a lot to us that you found our app useful and easy to use. Don't hesitate to reach out if you need any further assistance in the future! - Lea, Rivo Support Manager
Even as a small business you still feel super supported with whatever you need. Arianna is the best and the sweetest! Best customer service ever
Thank you so much for the wonderful review and thoughtful feedback! 🤩 We love helping small businesses, and we are so excited to be able to help contribute to you and your business's success. If you ever need anything, we are here for you anytime. Best wishes, Kevin
カスタマーサポートの人が迅速に対応してくれて非常に助かりました！あたたかくて優しくてユーモアあるやり取りしてくれるので癒やされました。Appが使いやすくて良いですが、カスタマーサポートの人が最高で好きになりました。
私たちは常にお客様に可能な限り最高のサービスを提供するようにしています！ あなたが私たちとおしゃべりする素晴らしい経験をしたことを知ってとてもうれしく思います。 途中で他に必要なことがあれば、遠慮なくお知らせください。 私たちのチームはいつでも喜んで手を貸してくれます。 😃ありがとう、ケビン
Arianne was very pleasant to chat with and got my task completed lightning quick. The Apps seem to be working great and should help with sales on my store.
Thank you for taking the time to leave a review! We're happy to have been able to assist you. Glad the app is working well and hope they boost your sales immensely. We're always here to assist if you need us :) - Lea, Rivo Support Manager