Recenze (2 496)

Celkové hodnocení
4,9
Počty podle úrovně hodnocení
  • 96 % hodnocení s 5 hvězdami
  • 3 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
26. listopad 2024

Some of the best support of any app. Sent weeks searching for a good loyalty app, and this one shined, the support is second to none and is great when your a active business owner on a crunch, with little knowledge about code related stuff. Always there to help and cant wait to launch the store with Rivo!

Redneck Modifications LLC
Spojené státy
Doba používání aplikace: 5 měsíci
Vývojář Rivo odpověděl 28. listopad 2024

Amazing! We're so glad Rivo stood out for you and that our support team could make things easier. Best of luck with your launch—we're here whenever you need us! 🚀
Kevin & Rivo Team

7. prosinec 2024

I've had nothing but stellar service since purchasing Rivo. The app is incredible but the customer service is Stellar! Pete handled my issue extremely fast, was polite and overall a pleasure to work with. He suggested things that will help my page as well. Thank you so much!
I highly recommend this app!

Luxxy Body
Spojené státy
Doba používání aplikace: 3 měsíci
Vývojář Rivo odpověděl 9. prosinec 2024

Thank you for the glowing review! We're thrilled you're loving Rivo and had such a fantastic experience with our support team. Your recommendation means the world to us—always here to help! 😊✨
- Kevin & Rivo Team

19. listopad 2024

Arianna was absolutely incredible with her customer service and care. She helped me with my question and went above and beyond. I would highly recommend this app for every shopify store, my customers love that they get rewarded to shop with us. Thank you Rivo Team!

Kairos Creative Studio
Austrálie
Doba používání aplikace: Více než 3 roky
Vývojář Rivo odpověděl 20. listopad 2024

Thanks for the great review! We're thrilled you're happy with our service and that your customers love the rewards. Appreciate the recommendation! 😊
- Kevin & Rivo Team

27. únor 2025

I can't say enough good things about my experience with Arianne from Rivo Loyalty! She was incredibly helpful, patient, and knowledgeable in answering all my questions. Not only did she guide me in the right direction, but she also went above and beyond to assist me with editing and making sure everything was set up perfectly.

Her professionalism and friendly approach made the whole process seamless and stress-free. If you're looking for top-notch customer support, Arianne is the best! Thank you so much for your outstanding service! Highly recommend! ✨

NostalgiaVault.ae
Spojené arabské emiráty
Doba používání aplikace: 4 dny
Vývojář Rivo odpověděl 3. březen 2025

Thank you for the incredible review! We're so happy to hear that our support team made your experience seamless and stress-free. We truly appreciate your kind words and recommendation. If you need anything else, we’re always here to help! 😊✨
- Kevin & Rivo Team

19. leden 2025

Jel was incredibly helpful and right away made me feel that she wanted to help me and my business. Not only did she help me with what I was inquiring about but she also went above and beyond and offered a suggestion that would help my business. Thank you, Jel and Rivo Team!

Enchanted Wik Candle Co & Bar
Spojené státy
Doba používání aplikace: 15 dny
Vývojář Rivo odpověděl 21. leden 2025

Thank you for the amazing feedback! We're so glad to hear that our team went above and beyond to help you and your business. If you need anything else, we're always here for you! 😊
- Kevin & Rivo Team

14. leden 2025

Arianne with the live chat support was so helpful!! I had a customer wondering how to redeem points and she made a step by step tutorial video for the customer to follow on our actual website

Thanks so much for the quick responses and help

JOLLY
Spojené státy
Doba používání aplikace: 5 měsíci
Vývojář Rivo odpověděl 16. leden 2025

That's awesome to hear! We're glad our live chat support could provide the step-by-step help your customer needed. Thanks for letting us know—we're here whenever you need us! 😊
- Kevin & Rivo Team

20. únor 2025

This app is a much better upgrade compared to the previous loyalty app I had before. Their pricing is much more competitive with all the features given! And reaching their support team is so much easier and faster. Arianne was quick to answer all my questions and offered to implement other fixes to help improve my widget without me even asking. Don't wait to switch over or purchase this app, it's one of the best

Dayglow Color
Spojené státy
Doba používání aplikace: 3 dny
Vývojář Rivo odpověděl 24. únor 2025

Amazing! We're thrilled the app has been such a great upgrade for you, and that our support team was quick and proactive in helping improve your widget. Your recommendation means a lot to us! If you need anything else, we’re always here to assist you!
- Kevin & Rivo Team

26. únor 2025

It's a nice app, mostly intuitive, for us and customers, and the customer support is awesome!!!!

Adaye
Spojené arabské emiráty
Doba používání aplikace: 10 měsíci
Vývojář Rivo odpověděl 27. únor 2025

Thank you for the great feedback! We're thrilled to hear that you find the app intuitive and that our customer support has been awesome. If you ever need anything else, we’re always here to help! 😊
- Kevin & Rivo Team

27. leden 2025

Abbie helped me to remove the ‚Powered by Rivo‘ branding and was sooo nice. The customer support is the best I ever had in my life. I just stared using the app so can not tell much about it yet but the support is the best.

Emiclio
Švýcarsko
Doba používání aplikace: 11 dny
Vývojář Rivo odpověděl 28. leden 2025

Thanks so much for your kind words! We're thrilled to hear you had a great support experience. Feel free to reach out anytime – we're here to help as you explore all the app has to offer!
- Kevin & Rivo Team

17. únor 2025

I had an amazing experience with Pete from RIVO loyalty! He was super helpful and attentive, making sure all my questions were answered. His support made the whole process smooth and easy. Highly recommend!

EL PAPELON PR
Spojené státy
Doba používání aplikace: 8 dny
Vývojář Rivo odpověděl 19. únor 2025

Thank you for the wonderful review! We're so glad to hear our support made your experience smooth and easy. Your recommendation means a lot to us—if you ever need more assistance, we’re here to help!
- Kevin & Rivo Team