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Pete did a great job and fast very satisfactory
Thank you for the awesome feedback! We’re thrilled to hear everything was handled quickly and to your satisfaction. We're always here to help whenever you need us!
- Kevin & Rivo Team
Bryan, thanks for the quick response and action. Long live, Rivo!
Thank you! We're thrilled to assist you quickly. Long live your success with Rivo! 🚀😊
- Kevin & Rivo Team
First time looking into reward programs & I landed with Jel from the Rivo Team - 5/5 STARS. Super helpful, very friendly and she knew what she was talking about! She alleviated all of my doubts as well as my concerns and even walked me through the setup. Don't go any further than Rivo, you won't find better service!
Thanks for the amazing review! We're thrilled our support team helped you get set up and addressed all your concerns. We appreciate your 5-star rating and are here whenever you need us!
- Kevin & Rivo Team
Pete was extremely helpful and the plugin works immediately upon installation. Very easy setup and a pleasure to work with.
Thanks for the great review! We're thrilled the setup was easy and that you had a positive experience. Happy to help anytime! 😊
- Kevin & Rivo Team
New to Shopify and got an education about apps and what they really included. Looked at 6 different Loyalty Point Apps and Rivo was clearly the best. Not even a close call. Very versatile, easy to set up and great support. I was sold on the app but had a few questions about how I could offer the program that I wanted to set up. Contacted customer support (great chat feature) and got Pete. Great communicator, great recommendations and great response. Triple Awesome. No alternative recommendations. GO RIVO.
Thank you for the awesome feedback! We're thrilled you chose Rivo and had a great experience with our support team. Excited to see your loyalty program shine—GO RIVO! 🚀😊
- Kevin & Rivo Team
very helpful!
Glad to hear you found our service helpful! Thanks for the feedback. Here for you anytime! 🌟
- Kevin & Rivo Team
So far the service and set up have been wonderful and easy.
Thanks for your kind words! We're glad you're finding everything easy and enjoyable. If you need anything, just let us know!
- Kevin & Rivo Team
I've just had one query about the app so far which is a new addition to my website. My question was answered very promptly by Bryan, with an easy to follow guide which was really helpful. Excellent service so far - thank you.
Thanks for your kind words! We’re glad our prompt response and guide were helpful. We’re here if you need anything else! 😊
- Kevin & Rivo Team
Brian helped me resolve my problem under 5minutes and even helped me on a future question I didn't ask yet. Thank you so much !
That's awesome to hear! We're glad the support was quick and helpful. If you need anything else, just let us know! 😊
- Kevin & Rivo Team
I got live chat help for installation and customization and that was all it took to sell me! My last loyalty program only did email support. When I reached out with a question, I got actual help, not just links to articles!
We're glad our live chat support made such a positive impression. Thanks for choosing our loyalty program, and we're here to help whenever you need us!
- Kevin & Rivo Team