SAV AUTOMATIC Customer Service

by WWA PRODUCTION

Customer Support, Emailing, After Sale, Ticket, Autobot

9 reviews
$19.99/month. 7-day free trial.

App highlights

  • Seamless workflow: use directly in Shopify admin

Key values section

Automate Recurring Emails

Easily automate support tickets with pre-saved templates sent automatically after checking 3 detection criteria.

Easiest management

2-click response to all other not automatable after sale emails in the application mailbox, 100% customizable with complete customer data.

Quick and Easy Installation

Compared to other customer service app, SAV Automatic is easy to understand and all is provided, just add your logo and your contact page.

  • Customer Support Emails
  • Automatic Support Tickets
  • Service for Customer Mailbox
  • Customer Suport Reply
  • Support with Review
  • Automatic Customer Support
  • Customer Support Emails
  • Automatic Support Tickets
  • Service for Customer Mailbox
  • Customer Suport Reply
  • Support with Review
  • Automatic Customer Support
SAV AUTOMATIC Customer Service

SAV AUTOMATIC Customer Service

Take the first step to delegate your Customer Service | More than 700 stores have installed SAV AUTOMATIC.

SAV Automatic is an application created by e-merchants to simplify the management of Customer Service easily, quickly, efficiently and at the lowest cost on the market, all in your store.

AUTOMATISATION

The 80/20 rule has never been so clear !

80% of the e-mails of a Customer Service can be automated. 20% are processed in 2 clicks via SAV AUTOMATIC, thanks to pre-filled templates.

  • "Where is my order?"
  • "My product is broken"
  • "It's the wrong size"
  • "I want my money back"
  • "I made a mistake in the delivery address"
  • ...

The application automates the recurring requests and sorts the emails requiring your intervention to then, answer them in 2 clicks, in the dedicated mailbox.

Go from processing 50 emails a day, to only 10.

2 CLICK MANAGEMENT

A clear and easy to use space to answer emails requiring your intervention ( Refund, sizes, etc ).

Add in 2 clicks your answer already per-saved and provided by the application.

HOW DOES IT WORK?

The request of your customer is sent via the contact page, after validation of the 3 criteria of validation (Subject, keywords, order number) the application will sort the request in an intelligent way and answer the customer or send the request in the mailbox provided.

Find in the mailbox of the application, only the requests requiring your intervention (request for refund, return of an item, change of address, etc. ...) to focus on the essential.

MAKE YOUR TEAM WORK ON SAV AUTOMATIC.

The application can be coupled with a person, to take advantage of the automation and pay only for the mails that require a person. (ex: Refund, Address, ).

This will reduce the number of requests it has to process by an average of 80%, thus saving money.

THE BENEFITS

  • 100% customizable / Unlimited emails
  • Quick installation ( 8 templates provided )
  • Precise automation ( On 3 detection criteria )
  • Simplified management ( in 2 clicks )
  • Ultra-intuitive
  • Increase your Life Time Value
  • Build a real brand image

Get a 7 day free trial

JOIN US NOW

Related to: Customer service, Customer support, Tickets, Automated Emails, Support

Launch date

July 30, 2020

Fits seamlessly into

  • Shopify Flow
SAV AUTOMATIC Customer Service

SAV AUTOMATIC Customer Service

Take the first step to delegate your Customer Service | More than 700 stores have installed SAV AUTOMATIC.

SAV Automatic is an application created by e-merchants to simplify the management of Customer Service easily, quickly, efficiently and at the lowest cost on the market, all in your store.

AUTOMATISATION

The 80/20 rule has never been so clear !

80% of the e-mails of a Customer Service can be automated. 20% are processed in 2 clicks via SAV AUTOMATIC, thanks to pre-filled templates.

  • "Where is my order?"
  • "My product is broken"
  • "It's the wrong size"
  • "I want my money back"
  • "I made a mistake in the delivery address"
  • ...

The application automates the recurring requests and sorts the emails requiring your intervention to then, answer them in 2 clicks, in the dedicated mailbox.

Go from processing 50 emails a day, to only 10.

2 CLICK MANAGEMENT

A clear and easy to use space to answer emails requiring your intervention ( Refund, sizes, etc ).

Add in 2 clicks your answer already per-saved and provided by the application.

HOW DOES IT WORK?

The request of your customer is sent via the contact page, after validation of the 3 criteria of validation (Subject, keywords, order number) the application will sort the request in an intelligent way and answer the customer or send the request in the mailbox provided.

Find in the mailbox of the application, only the requests requiring your intervention (request for refund, return of an item, change of address, etc. ...) to focus on the essential.

MAKE YOUR TEAM WORK ON SAV AUTOMATIC.

The application can be coupled with a person, to take advantage of the automation and pay only for the mails that require a person. (ex: Refund, Address, ).

This will reduce the number of requests it has to process by an average of 80%, thus saving money.

THE BENEFITS

  • 100% customizable / Unlimited emails
  • Quick installation ( 8 templates provided )
  • Precise automation ( On 3 detection criteria )
  • Simplified management ( in 2 clicks )
  • Ultra-intuitive
  • Increase your Life Time Value
  • Build a real brand image

Get a 7 day free trial

JOIN US NOW

Related to: Customer service, Customer support, Tickets, Automated Emails, Support

Launch date

July 30, 2020

Fits seamlessly into

  • Shopify Flow

Pricing 7-day free trial

See all pricing options

Unlimited Plan

$19.99/month

  • Unlimited Number of Agents
  • Unlimited Number of Tickets
  • 8 Templates provided in 6 Languages
  • Live Chat
  • Customer service

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Reviews

4.8 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    89% of ratings are 5 stars
    8
  • 4 of 5 stars
    11% of ratings are 4 stars
    1
  • 3 of 5 stars
    0% of ratings are 3 stars
    0
  • 2 of 5 stars
    0% of ratings are 2 stars
    0
  • 1 of 5 stars
    0% of ratings are 1 stars
    0
View all 9 reviews
4 of 5 stars
October 16, 2021

BIKINI NEON

De momento la aplicación funciona. Organiza bastante bien los mails recibidos y agiliza el Servicio de Atención al Cliente.
No le doy cinco estrellas porque deberían perfeccionarla para que se pudiese personalizar más, pudiendo por ejemplo controlar los campos que aparecen en la página de contacto. Además no estaría mal que la tradujeran al español.

Developer reply

October 17, 2021

Hola gracias por tu comentario, nos alegra que te guste la aplicación, estos cambios estarán en la próxima actualización, esperando satisfacerte aún más al tener 5 estrellas :)

5 of 5 stars
September 22, 2021

Ecouteur redux audio

je connaissais deja l'appli mais avec toutes les modifs c'est vraiment quelque chose de super ! Ils ont faits vraiment un super taff !

Developer reply

September 22, 2021

Bonjour et merci beaucoup pour votre avis ! Nous sommes vraiment contents que les nouvelles modifications vous plaisent ! Si vous avez la moindre question, n'hésitez pas à nous contacter par mail ou via le chat dans l'app ! ☺️

5 of 5 stars
September 16, 2021

elyssacosmetiques

Nous avons utilisé cette application pour gérer les nombreuses correspondances email avec nos clients -depuis 3 mois. Nous sommes vraiment satisfaits du résultat, un gain de temps considérable.
Cette application gère pratiquement 95% des réponses en auto-réponse. L’assistance technique est rapide efficace et cordiale. Un grand bravo à toute l'équipe SAV.
Sincèrement nous recommandons cette application à tout le monde.

Developer reply

September 16, 2021

Bonjour et merci beaucoup pour votre retour !
Nous sommes vraiment heureux que l'application satisfasse vos besoins !
Si vous avez des questions, n'hésitez surtout pas à nous contacter par email ou via la chat directement sur l'application ☺️

View all reviews

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