Reviews (7)

Overall rating
1.4
Counts per rating level
  • 0% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 86% of ratings are 1 stars
October 24, 2023

I would not recommend this app to anyone as it comes off as user friendly, but it is literally the most difficult thing to get over milestones with this when trying to drop ship! There was constant technical problem after technical problem and I was never even able to open my store with this app because they could never resolve all of their difficulties for my store to run smoothly. Saying it ...

e-Kamerce
United States
Over 1 year using the app
SaleHoo replied October 27, 2023

Thanks for sharing your feedback. We recognize that the numerous technical difficulties have caused frustration and disappointment, and we deeply regret the inconvenience ...

September 30, 2023

While SaleHoo is connected to Shopify, it is actually not connecting to Alibaba since May so when an order comes through, it doesn't automatically process the order. You have to manually submit an order directly on alibaba and ship to your customers yourself. But because Shopify is connected to Salehoo, Shipping Notification emails are disabled. Started off well but ultimately disappointed

Liam and Bella
United States
4 months using the app
SaleHoo replied October 2, 2023

We would like to express our sincerest apology for the inconvenience this has caused as a result of our open technical ticket. A quick workaround has been provided via email ...

May 7, 2023

The Salehoo Dropship Team is amazing. They respond quick to queries and their assistance is always valuable.

Just about Everything
South Africa
2 months using the app
SaleHoo replied May 8, 2023

Thanks for your feedback. We're happy to know your concerns were addressed immediately by our superstars! If ever you need further assistance, you know where to find us.

All ...

June 20, 2023

I had a disappointing experience with Salehoo. Not only did I get charged by Shopify for my Salehoo subscription, but Salehoo claims they didn't receive the payment. As a result, my account was abruptly canceled, and all the products I had listed on Salehoo are now gone. To make matters worse, dealing with Rhea from Salehoo has been frustrating because she is extremely slow to respond and has ...

CheekSqueeze
Canada
About 1 month using the app
SaleHoo replied June 21, 2023

Thank you for providing feedback. We are extremely apologetic that your experience did not meet your expectations. Currently, we are dedicating significant resources to ...

November 15, 2023

I was not happy problems with processing payment for merchandise

Watch Express
United States
28 days using the app
SaleHoo replied November 20, 2023

Hey Watch Express - we're sorry to hear you're still having problems with your payments to AliExpress! While this problem isn't directly linked to SaleHoo we want to get you ...

May 21, 2023

i am being charged for this app which i have cancelled...what is going on? Please cancel whatever charge you are charging me.

Gifts To Grab LLC
United States
16 days using the app
SaleHoo replied May 22, 2023

Thank you for your feedback. We are sorry to hear that you were charged after canceling your account, and we sincerely apologize for the inconvenience this may have caused ...

April 1, 2023

Did a search for the products I wanted, they said yes we have them all but you need to pay for a years subscription. Lucky I found a $1 for 7 day trial beforehand. So I signed up and did a search again for those products and it keep showing me other products. Total BS!

Smart Home Essentials
Australia
40 minutes using the app
SaleHoo replied April 4, 2023

Thank you for your feedback and we are truly sorry to hear that you haven't found the products that you're looking for.

SaleHoo team is dedicated to providing excellent ...