Reviews (74)
Refine
-
By rating
Best service of any app we have. Very responsive support, and fast responses. They've even made custom adjustments personally for our needs. We'd give then 10 stars if we could. Excellent.
Brilliant app to link our Shopify store to Amazon. The support is the best thing about Salestio, any slight issue or question on how to do something within the app and we've had response same day with all the information you need. Would highly recommend to anyone!
Nadia has been extremely helpful is answering all my questions and getting everything set up properly. We are very happy with the communication and support from the team! Excellent App.
update:
Working with them to improve the app.
Been using the app for a while but too many errors and glitches. Products not updating unless I go into the app. Orders not always importing. Have to reconnect a lot to make things work. Can't link items easily if they don't have matching skus
Thank you for updating your review. We’re sorry to hear that not everything works well for you.
As we explained during our discussions, for correct and automatic order import it’s important to upload SKU mapping, it connects SKUs between your marketplace items and your store items, so linking works even when SKUs don’t match.
Also, please check your account health: sometimes Amazon/eBay requires re-connection, and unfortunately it’s outside of our control.
Part of the order import issues last month were related to a Shopify incident (published on their status page), and we rolled out a faster retry mechanism to reduce the impact.
If any issues were related to the app functionality, we acknowledged and resolved them in a timely manner.
We truly appreciate your time and feedback, and we wish you all the best with your business. If you decide to give Salestio another chance, please let us know, we’ll be happy to help.
Regards,
Alex
Had a few teething issues listing stock from shopify to Ebay and Etsy but all issues resolved within a few minutes, overall im happy with the app and will use it to integrate all my sales channels with Shopify
The app is probably good if you start everything from scratch. It doesn't handle migrating existing listings on ebay very well. Therefore, I stop using it because of that and it caused so many unhappy customers when they order out of stock products because the listings are not updated. The concept of selling lists might leave you with duplicate listings of a same product. It's hard to know which listing is from which selling list and that makes the manual problem solving process even more difficult. Nevertheless, support is good and timely.
Salestio have been great throughout the process of Amazon Intergration.
Nadia has taken time out to help me all the way.
I could not recommend this company anymore and they deserve more than 5 stars.
Thanks again,
Steve
Fantastic app with stellar support, they will work with you to get it working ASAP. You won't be able to find another marketplace app that allows Salestio's level of functionality.
I love this app, but more importantly, the support is fantastic. They schedule Zoom calls and make sure you know what you can do with the software.
I make a few choices, and push dozens of products to Amazon with minimal effort.
I recommend to anyone wanting to multiply their listings easily.
Such a great app - ive tried to integrate Etsy with my store multiple times, all with no luck. Although still not an easy process, Salestio and in particular Nadia, helped me step by step, even organising a video call to help. Highly recommend!