Automate Customer Service
Sally provides 24/7 HIGH quality customer service via Messenger, Email or SMS
Cut Customer Service Overhead
Sally's service cuts 80% of your after-sale interaction with your customers
Boost Customer Satisfaction
By providing an accessible customer service, Sally improves customer loyalty & maximizes re-order probability
About Sally ‑ Auto Customer Service
Give your customers the best automated customer service
With Sally, your customers can simply get all the information they want about their orders, via the most comfortable platform for them, quickly & easily!
Sally’s AI capabilities don't only address your customers in their own language, but also ensure that they get an Immediate response.
Serve your customers with messaging
Let your shoppers communicate with you the way they prefer!
Automatic messaging is the most effective customer service interaction - it contains all of the information your customers want in one place, it is always accessible, and most importantly, it's personal.
Re-engage your customers
According to marketing metrics, it is 5 times MORE likely to re-engage an existing customer, and 8 (!) times CHEAPER. By improving your customer service, you invest in your existing customers, which are low risk and high reward assets!
- One click setup (optional)
- Customized setup - Configure your own special needs in no time!
- Order Confirmation
- Shipping alerts (Via AfterShip, or integrate to your own carrier with SuperSally!)
- Social reviews - Sally will send your customers a social review push once goods are collected
- Satisfaction survey - see what your customers think about your product & service.
- Push notifications
- Manage Returns process
- Data collection
- Re-marketing features - Coming SOON
- Facebook Messenger,
- Google Analytics,
- After Ship,
See the app in action
Explore how the app works in an example store.View example store
Pricing 30-day free trial
3% fee for re-order.
Up to 500 monthly tickets
Sally's 360 customer service
2% fee for re-order.
Up to 10,000 monthly tickets
ALL of Sally Basic features
1% fee for re-order.
Up to 50,000 monthly tickets
ALL of Sally Pro features
Customize Sally to your brand!
* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.
Overall rating Based on 5 reviews
Most recent reviews
WOW Brilliant app! Really easy to use, super intuitive and with a unique touch. Customers loves it. Very impressed with this app :)
האחים גרין - חנות ספרים
I was a bit afraid to let sally take care of my customers, but now it seems like a real no brainer. Highly recommended!
Oso Gear Store
The best chatbot I have ever dealt with! :)) Super easy to use, great user experience and actually helps!