Sally ‑ Auto Customer Service

Sally ‑ Auto Customer Service

by Chaterr

Hire Sally, your electric customer service agent ⚡

5.0 of 5 stars(5 reviews)

Automate Customer Service

Sally provides 24/7 HIGH quality customer service via Messenger, Email or SMS

Cut Customer Service Overhead

Sally's service cuts 80% of your after-sale interaction with your customers

Boost Customer Satisfaction

By providing an accessible customer service, Sally improves customer loyalty & maximizes re-order probability

About Sally ‑ Auto Customer Service

Give your customers the best automated customer service

With Sally, your customers can simply get all the information they want about their orders, via the most comfortable platform for them, quickly & easily!

Sally’s AI capabilities don't only address your customers in their own language, but also ensure that they get an Immediate response.

Serve your customers with messaging

Let your shoppers communicate with you the way they prefer!

Automatic messaging is the most effective customer service interaction - it contains all of the information your customers want in one place, it is always accessible, and most importantly, it's personal.

Re-engage your customers

According to marketing metrics, it is 5 times MORE likely to re-engage an existing customer, and 8 (!) times CHEAPER. By improving your customer service, you invest in your existing customers, which are low risk and high reward assets!

Key features

  • One click setup (optional)
  • Customized setup - Configure your own special needs in no time!
  • Order Confirmation
  • Shipping alerts (Via AfterShip, or integrate to your own carrier with SuperSally!)
  • Social reviews - Sally will send your customers a social review push once goods are collected
  • Satisfaction survey - see what your customers think about your product & service.
  • Push notifications
  • Manage Returns process
  • Data collection
  • FAQs
  • Re-marketing features - Coming SOON

Integrates with

  • Helpy,
  • Facebook Messenger,
  • Google Analytics,
  • Mautic,
  • After Ship,
  • Zendesk

See the app in action

Explore how the app works in an example store.

View example store

Media gallery


Pricing 30-day free trial

Sally Basic


3% fee for re-order.

  • Up to 500 monthly tickets

  • Sally's 360 customer service

  • Push notifications

Sally Pro


2% fee for re-order.

  • Up to 10,000 monthly tickets

  • ALL of Sally Basic features

  • Shipping updates

Super Sally


1% fee for re-order.

  • Up to 50,000 monthly tickets

  • ALL of Sally Pro features

  • Customize Sally to your brand!

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Overall rating
5.0 of 5 stars
Based on 5 reviews

  • 5 of 5 stars
    100% of ratings are 5 stars
  • 4 of 5 stars
    0% of ratings are 4 stars
  • 3 of 5 stars
    0% of ratings are 3 stars
  • 2 of 5 stars
    0% of ratings are 2 stars
  • 1 of 5 stars
    0% of ratings are 1 stars

Most recent reviews


WOW Brilliant app! Really easy to use, super intuitive and with a unique touch. Customers loves it. Very impressed with this app :)

האחים גרין - חנות ספרים

I was a bit afraid to let sally take care of my customers, but now it seems like a real no brainer. Highly recommended!

Oso Gear Store

The best chatbot I have ever dealt with! :)) Super easy to use, great user experience and actually helps!