Close Tickets On Autopilot
Cut 80% of your after-sale interactions with the first customer service Chatbot on Messenger! Provide live order tracking, reviews & Upsells
Customer Service Chatbot
Provide 24/7 high quality customer service Chatbot via Messenger. Supports over 600 Vendors(FedEx, USPS etc).
Turn Loyalty To Upsells!
Keep your customers happy and convert happiness to reviews (via Loox & Stamped.io ) and Upsells, automatically! Boost sales & upsells now!
About Sally‑Customer Service Upsell
Skyrocket your retention with Sally
Join hundreds of Shopify & Shopify Plus stores already using SallyBot to easily provide simple & intuitive automated support, that converts to reviews & upsells!
Provide your customers the first customer service Chatbot
With Sally, The first AI-powered after-sale Chatbot on Messenger, your customers can simply get all the information they need about their orders, via the most comfortable platform for them, quickly & easily!
Sally’s AI capabilities don't only address your customers in their own language, but also ensure that they get an Immediate response, and makes her the perfect Chatbot for you. We work with over 600 vendors worldwide, to ensure perfect order tracking(Integrates to FedEx, USPS, Aftership, TrackingMore & 17Track). Once an order has arrived, Sally will ensure closer with feedback & Reviews ( social reviews, Loox reviews & Stamped.io reviews ), and then offer your customers personal deals by your configuration, and will create upsells for you!
Serve your customers with messaging via Chatbot
Let your shoppers communicate with you the way they prefer! Just like Narvar, but for everyone, on Messenger.
AI messaging is the most effective customer service interaction - it contains all of the information your customers want in one place, it is always accessible, and most importantly, it's personal.
Re-engage & upsell your customers
According to marketing metrics, it is 5 times MORE likely to re-engage an existing customer, and 8 (!) times cheaper. By improving your customer service, you invest in your existing customers, which are low risk and high reward assets & create more upsells! (No Adroll account needed, Sally only activates Afterpay!)
Key features - Sally 360 Aftersale Customer Service
- One-click setup (optional)
- Customized setup - Adjust Sally to your brand!
- Order Confirmation
- Social reviews - you can automatically request reviews after delivery
- Satisfaction survey - see what your customers think about your product & service.
- Product reviews with Loox & Stamped.io!
- Push notifications - Sally both answers customer's queries and sends automatic updates
- Manage Returns process
- FAQs - Give your customers all the information they need
- Upsells - Personalized coupons!
- Upsells - Featured products!
- Upsells - Giftwizard integration for store credit!
- Import contacts from Zoho
- Supports over 600 vendors(Integrates to FedEx, USPS, Aftership, TrackingMore & 17Track).
- New Loox, Stamped.io & Giftwizard integration
- Broadcast message - Send a personal message to all of your customers at once!
Install today, enjoy 14-days free trial and a 40% discount of our Pro plan and up, and increase customer service ROI!
- Facebook Messenger,
- Google Analytics,
- After Ship,
See the app in action
Explore how the app works in an example store.View example store
Pricing 14-day free trial
Sally To Go
Up to 500 orders /month
Up to 2,000 orders /month
Up to 10,000 orders /month
Unlimited monthly orders
* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.
Overall rating Based on 28 reviews
Most recent reviews
This app is definitely getting the best it deserves. Saving time and increasing sales at the same time, with just a little effort in the setup but it's worth-while. A great value for my money!
Thank you! As Sally says, that's what we are here for :)
Best Home Design
This is definitely one of the best 3 or 4 apps on Shopify ever! And honestly speaking you won't find better retention app than that! Highly recommended :)
Thank you! This is exactly the experience we are aiming for!
This app is so useful! Great marketing tools and customer service automation at a fair price. The customer support is amazing and Nadav was super helpful. Looking forward to see how far I can get with it. Thanks guys!
Thank you, Roy, for choosing our app! we're always here to help :)