SatisMeter

SatisMeter

by SatisMeter

Use NPS feedback to keep your customers happy

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Prevent harm to your business

Say goodbye to bad reviews. SatisMeter helps you identify problems early, so that issues can be resolved before they impact your business.

Leverage your happiest clients

Targeted marketing is a powerful tool, but you need to know who to target. Automated feedback makes sorting out special offers a breeze.

Improve retention and loyalty

Communication and feedback with users helps your business in many ways. Customer success means loyalty and repeat purchases. Start today.


About SatisMeter

What is SatisMeter?

SatisMeter is an automated survey platform. It allows you to collect timely and relevant feedback about your service with minimal effort. It can help you mitigate the effects of unhappy customers, harness the enthusiasm of your biggest fans, and improve many aspects of your business over time.

How does it work?

After a customer makes a purchase from your store we automatically send them an NPS e-mail survey, it's that simple! The timing, wording, and even languages of the surveys are all customisable, and all your feedback can be searched, filtered, and viewed in our dashboard.

Why NPS?

NPS (Net Promoter Score) provides clear and actionable feedback, and it's what we base our survey questions around. It's ideal for E-Commerce businesses due to the brevity of responses, its ability to measure loyalty, and as a way to open communications with customers.

Features

  • Set up in minutes
  • Automated e-mail surveys
  • Customer satisfaction metric
  • Customisable delay after order fulfilment, appearance, and wording
  • Survey in over 20 languages (with more being added all the time!)
  • Search and filter responses in our dashboard
  • Based on Net Promoter System
  • Track NPS score and response rates over time
  • Customer reviews are connected to their Shopify user info

All features are included no matter what pricing plan you choose!

Integrates with

  • Intercom,
  • Zapier,
  • Slack,
  • Drift,
  • Segment,
  • API

See the app in action

Explore how the app works in an example store.

View example store

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Support

Pricing

Free trial

Free

  • Up to 100 surveys

SatisMeter Start

$49/month

  • Up to 900 surveys

SatisMeter Growth

$99/month

  • Up to 3.000 surveys

SatisMeter Busines

$299/month

  • Up to 30.000 surveys

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

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