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Post-purchase surveys with AI insights. Track NPS & CSAT, run attribution, grow revenue.
Scope is the post-purchase survey app that reads its own results. Its AI groups every open answer into themes, scores sentiment, tracks NPS & CSAT, ties "how did you hear about us?" attribution to real revenue — then sends a weekly plain-English summary of what changed and why. Works with Shopify Sidekick: ask about your survey data in the admin, combined with the rest of your shop data. Build surveys in minutes with the no-code drag-and-drop editor. Free to install.
- AI survey insights - turn customer responses into clear, actionable answers
- Ask Sidekick - blend survey data with shop data and run deeper analysis
- AI Thematic analysis, Cohort analysis, LTV analysis
- Advanced customer segment targeting
- Use with Shopify Flow to connect with Klaviyo, Segment, HubSpot and many more!
Languages
English
Works with
- Customer accounts
- Shopify Flow
- Shopify Admin
- Klaviyo
- Segment
- Slack
Categories
Customer behavior
Marketing and sales
Visuals and reports
Pricing
Choose the plan that best fits your business.
Up to 100 orders
Free
Features
- Unlimited Surveys, Questions & Responses
- Advanced data analysis - Cohort, LTV
- Segment targeting
- Conditional logics
- AI Insights
- Sidekick AI extension
- Email support
Up to 200 orders
$9 / month
or $90/year and save 17%
Features
- Unlimited Surveys, Questions & Responses
- Advanced data analysis - Cohort, LTV
- Segment targeting
- Conditional logics
- AI Insights
- Sidekick AI extension
- Priority support
7-day free trial
Up to 500 orders
$25 / month
or $250/year and save 17%
Features
- Unlimited Surveys, Questions & Responses
- Advanced data analysis - Cohort, LTV
- Segment targeting
- Conditional logics
- AI Insights
- Sidekick AI extension
- Premium support
7-day free trial
Unlimited orders
$99 / month
or $990/year and save 17%
Features
- Unlimited Surveys, Questions & Responses
- Advanced data analysis - Cohort, LTV
- Segment targeting
- Conditional logics
- AI Insights
- Sidekick AI extension
- Dedicated support
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (2)
Great survey app, but I miss the option to export all responses from a survey.
Thank you for your kind review! We agree it’s an important feature so we’re happy to share that the option to export all responses is now available to everyone.
Thanks again and please don't hesitate to suggest any feature requests!
Excellent app! You can customize your questions, and there are no limits to the monthly survey responses you can get. Very easy to set up, works perfectly.
Support
App support provided by Scope.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View store data:
Customers, orders, Online Store
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View customers
Customer data
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View orders
All order history
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View Online Store
Theme
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