Reviews (8)

Overall rating
4.5
Counts per rating level
  • 88% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 13% of ratings are 1 stars
August 7, 2020

Literally the best customer service I have ever seen, the app wasn't mobile friendly, sent them an email asking if they could also implement it on mobile sites, hours later they sent me an email saying mobile was now compatible. Truly recommend this app 10/10

Fashion Jewelry by Yordy.
United States
Over 3 years using the app
Edited May 11, 2021

App works great, easy to use and does exactly what I needed it for. Also, when a bug appeared I contacted them and they fixed it in like 15 minutes. A role model when it comes to app support and functionality!

NEOMACHI
Netherlands
Over 2 years using the app
December 31, 2020

I love using this app to add a more dynamic look and feel to my shop. Easy to use and visually effective. The Shopdra Team has been amazing with answering & resolving any questions I have about the features and functionality of the app.

Bamboes Studio
South Africa
Over 2 years using the app
October 30, 2020

The app is great, very easy to use and really useful. I had a little issue, contacted them, and they gave me the best customer help I could imagine! They solved my issue in hours. Thanks Shopdra!

Sarabi
Spain
Almost 2 years using the app
September 20, 2020

I used this app to create animated images on my website and this app does an extremely good job at doing so. The support team is very helpful and rapid at responding to any questions. So far this is the only app that does what I want and I would definitely recommend it to anyone wanting to significantly improve their website and conversion rate.

Encase
Australia
6 months using the app
January 28, 2021

Very helpful support, got our 9 image effects to work perfectly and the slow zoom in on our home page images creates a very professional and high end feel.

Deveney Stamps
Canada
4 days using the app
Edited June 2, 2021

This app messed up the code on my store, even after deleting the app. I had to re-install and re-subscribe in order to alter the function of my image because of this app. I contacted support and received no response. I do not recommend this app.

Dark Radical
United States
17 days using the app
Trinity River Software replied June 2, 2021

Hello, I am sorry for this bad experience and miscommunication. Yesterday we've sent you an email to m*****r@gmail.com and never heard back. We are always trying to give the best support on this sector and hopefully we can sort this out quickly. Also with all due respect, you may be mistaken because we are not changing a single line of code in your theme with our app. It's all running in our servers and you can't see any impact after deleting it.

August 4, 2020

Absolutely the best customer service I have ever recieved. Not only did they help me address a problem (not even due to their app but that I noticed one I installed it!) but they did it timely and efficiently. I cannot recommend this app enough and absolutely love the way it looks on my website!!

Kemi Designs LLC
Australia
About 20 hours using the app