Recenze (403)

Celkové hodnocení
4,9
Počty podle úrovně hodnocení
  • 95 % hodnocení s 5 hvězdami
  • 2 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 2 % hodnocení s 1 hvězdami
13. červen 2025

Recently started using Willdesk Helpdesk. So many functions and options to communicate with my customers with AI taking a central focus. Has been a learning curve but must say the support is amazing with very quick responses when sorting any issues or answering questions. I had to reach out again and was given amazing support by Nona to resolve missing widget and some automation issues.

Lifestyle Travel Trading
Austrálie
Doba používání aplikace: 14 dny
Vývojář Channelwill odpověděl 14. červen 2025

Thank you so much for your thoughtful review! We're thrilled to hear you're enjoying the wide range of features Willdesk Helpdesk offers, especially the AI-driven ...

31. březen 2025

It's a great app for encouraging your customers to reach out to you. Excellent customisation options to match your brand colours and options to add things like FAQ & order tracking.

Customer support is also excellent, I had an issue my end integrating a third store and customer support sorted it quickly and were very friendly and helpful. The fact that you get the option to integrate three ...

Pentatomic
Spojené království
Doba používání aplikace: Asi měsícem
Vývojář Channelwill odpověděl 2. duben 2025

Thank you so much for your wonderful review! 😊 We're thrilled to hear that you're enjoying Willdesk and that our customization options, FAQ, and order tracking features are ...

30. duben 2025

This is by far one of the best AI & Helpdesk app out here this apps capabilities are endless top with support that you can count on when you need them. The features with this app are amazing and the AI learns very fast and the best part is if it gets a question it can't answer it alerts you to take over and make sure customer is happy and has a clear understanding. And handling order is a breeze ...

4everKeepsakes
Spojené státy
Doba používání aplikace: 6 dny
Vývojář Channelwill odpověděl 1. květen 2025

Thank you so much for your incredible review! 🙌

We’re thrilled to hear that you’re loving the AI capabilities and the overall experience with our helpdesk app. It’s our ...

1. březen 2025

Exceptional AI-Powered Support Platform!

We have been using Willdesk AI for our customer service needs, and the experience has been outstanding! The AI-powered features significantly streamline our workflow, making it easier to manage inquiries efficiently.

One of the best aspects of Willdesk is their excellent customer support—they genuinely care about their users and continuously improve their ...

J&K Shop
Norsko
Doba používání aplikace: Asi měsícem
Vývojář Channelwill odpověděl 2. březen 2025

Thank you so much for your amazing review! We're very proud to hear that you are happy with the app and the customer support. We really appreciate your feedback and we are ...

1. květen 2025

Very prompt, and Nona was sweet and very quick to take over for the AI bot and helped me with my issue right away. I highly recommend this service!

liv-outdoors
Spojené státy
Doba používání aplikace: 3 měsíci
Vývojář Channelwill odpověděl 2. květen 2025

Thank you so much for taking the time to send an amazing review! We are delighted that you're happy with the app and the support you received from the team.

We really ...

27. březen 2025

Very response customer service & engineering team! App is working great so far!!

The Goat Standard
Spojené státy
Doba používání aplikace: 5 měsíci
Vývojář Channelwill odpověděl 29. březen 2025

Thank you so much for taking the time to leave an amazing review! We are so glad that you're happy with the support and the app. We truly appreciate your feedback.
We promise ...

8. duben 2025

Problem fixed within minutes!

Celtic Titles
Estonsko
Doba používání aplikace: 11 měsíci
Vývojář Channelwill odpověděl 9. duben 2025

Thank you for your kind comment—we’re really glad to hear the issue was resolved quickly!

We always aim to provide a smooth and helpful experience, so if there’s anything we ...

3. leden 2025

We used to use ZEN DESK.. and was a good system. But for what we need, WILLDESK is more than enough. Flexible, intuitive and with AI now, even better. Support staff is top notch.. all of them are professional and patient. Great all around company.

QLIFE WELLNESS
Spojené státy
Doba používání aplikace: 3 měsíci
Vývojář Channelwill odpověděl 5. leden 2025

Thank you so much for taking the time to leave us an amazing review! We are delighted that you're happy with the app and the support team. We really appreciate your feedback, ...

5. květen 2025

So far, I’m truly impressed by this app and its prompt, reliable customer support. Although I’m still in the trial period, I’ve already decided to make the switch.

Sunny Stores
Egypt
Doba používání aplikace: Asi 22 hodinami
Vývojář Channelwill odpověděl 6. květen 2025

Thank you so much for your kind words! 🌟

We’re thrilled to hear that you’re enjoying the app and that our support team has been able to assist you promptly. It means a lot to ...

Datum úprav: 28. duben 2025

no es tan facil de entender el sistema
, pero el soporte te da buen servicio

Mexus Pro
Mexiko
Doba používání aplikace: 4 měsíci
Vývojář Channelwill odpověděl 7. únor 2025

Hola,

Gracias por compartir tu experiencia. Lamentamos saber que el sistema no era tan fácil de entender al principio, pero nos alegra saber que nuestro equipo de soporte ...