WD‑Live Chat, Helpdesk,Chatbot , Počet recenzí: 729

Celkové hodnocení
4,9
Počty podle úrovně hodnocení
  • 97 % hodnocení s 5 hvězdami
  • 2 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
21. březen 2024

Great and fast support. Thank you

VitaliZEN
Spojené státy
Doba používání aplikace: Asi rokem
Vývojář Channelwill odpověděl 22. březen 2024

Thank you for the positive feedback! 😊 We're overwhelmed to hear that you are happy with our services and we're delighted to know that you find our customer support fast! If you have any further questions or concerns, feel free to reach out. Your satisfaction is our priority! 👍🚀

Best Regards,
Kim
Willdesk Support Team 🌟

7. květen 2024

Good app. easy to use.

CAHIBOY
Spojené státy
Doba používání aplikace: 6 měsíci
Vývojář Channelwill odpověděl 9. květen 2024

Thank you for your kind words! We're thrilled to hear that you find our app easy to use. Making our app user-friendly and intuitive is one of our top priorities, so it's always rewarding to hear when we've succeeded in that goal. If you have any further feedback or suggestions for how we can improve our app, please don't hesitate to let us know. We're always looking for ways to enhance our products and services to better serve our users.

Best Regards,

Kim|Willdesk Support Team

21. únor 2024

The support help us to add on option to open the willdesk window via a Click on our own icone or text selection. Great option to connect our CUSTOMER CARE page to willdesk. Just continue like now, excellent-recommended. Cheers. Cricketco.be

thbeau
Belgie
Doba používání aplikace: Téměř 2 roky
Vývojář Channelwill odpověděl 22. únor 2024

Thank you so much for your positive feedback! 🌟 We're thrilled to hear that our support team assisted you in seamlessly integrating the option to open the WillDesk window through a click on your own icon or text selection. It's fantastic to know that this feature has enhanced your connection with our CUSTOMER CARE page. 🤝 We're committed to maintaining this level of excellence, and we truly appreciate your recommendation. Cheers to more successful collaborations! 🚀🎉

Best Regards,
Sophie 💞
Willdesk Team

Datum úprav: 7. únor 2024

I would not recommend this app due to their new customer support team. They are not sticking to their commitments. Their old support members were very supportive. They have recently introduced a new pricing structure and I have been a pro plan member since long ago. However, after their new pricing, they didn't put my account on the new pro plan and asked me to upgrade to the new plan. At least it would help if you firmed on the commitment that you had made before.

Orgacia
Indie
Doba používání aplikace: Asi rokem
Vývojář Channelwill odpověděl 8. únor 2024

Hello there,

This is Sophie from Willdesk Support. Thank you for bringing this to our attention, and we sincerely apologize for any inconvenience caused. We understand your frustration and appreciate your loyalty as a long-time Pro Plan member.

We are actively investigating the situation to ensure a swift resolution. Rest assured, we are committed to addressing the discrepancy in your account and will work to honor the commitment made to you.

Your feedback is invaluable, and we genuinely value your continued support. We apologize for any inconvenience this may have caused and appreciate your patience as we strive to rectify the situation.

If you have any further concerns or details to share, please feel free to reach out directly.

Sincerely,
Sophie

5. únor 2024

很实用,功能也很齐全。

Triboots
Čína
Doba používání aplikace: 9 měsíci
Vývojář Channelwill odpověděl 8. únor 2024

感谢您的积极评价!😊我们很高兴您觉得我们的产品实用且功能齐全。如果您有任何其他建议或需求,欢迎随时与我们分享!🚀

致以最诚挚的问候、
Sophie| Willdesk 支持

4. duben 2024

The rep helping me today was fantastic and responded quickly

Glacial Petware
Spojené státy
Doba používání aplikace: 17 dny
Vývojář Channelwill odpověděl 6. duben 2024

We're thrilled to hear about your positive experience with our representative! 😊🚀 Providing swift and excellent support is what we strive for. If you ever need further assistance, don't hesitate to reach out!

Best regards,
Sophie 💗
Willdesk Customer Support 🌟

19. leden 2024

Great customer service as always!

Allyzure
Kanada
Doba používání aplikace: Více než rokem
Vývojář Channelwill odpověděl 21. leden 2024

Thank you for your kind words! 😊 Our team is delighted to hear that you had a positive experience with our customer service. If you ever need assistance again, feel free to reach out. 🌟

Best regards,
Sophie | Willdesk Support

20. únor 2024

Very helpful. I like it so far!!

Radiant Visage
Spojené státy
Doba používání aplikace: Asi měsícem
Vývojář Channelwill odpověděl 22. únor 2024

Thank you for your feedback and for sharing your experience! We're delighted to hear that you found our service helpful and that you're enjoying it so far. If there's anything more we can do to enhance your experience or address any concerns you may have, please feel free to reach out. We're here to assist you every step of the way!

Best Regards,
Nona🥰
Willdesk Team

2. duben 2024

good

Alliwava Official Site | Mini Computer | Projector
Hongkong – ZAO Číny
Doba používání aplikace: 8 dny
Vývojář Channelwill odpověděl 3. duben 2024

Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that you had a positive experience with us. Your feedback is incredibly valuable to us as we strive to provide the best service possible.

Best regards,
Mariadel 💗
Willdesk Customer Support 🌟

8. květen 2024

muy buen servicio de parte de aplicacion por medio de la asistente Sofia, encantado

CLIC Shopping
Kolumbie
Doba používání aplikace: 4 dny
Vývojář Channelwill odpověděl 10. květen 2024

¡Nos alegra mucho escuchar eso! 😊💫 Agradecemos tu amable comentario y estamos encantados de que hayas disfrutado del servicio proporcionado por nuestra asistente, Sofía. Si necesitas ayuda en el futuro, no dudes en contactarnos. ¡Gracias por elegirnos! 🌟

Saludos cordiales,
Sophie 💞
Equipo de Willdesk