WD‑Live Chat, Helpdesk,Chatbot , Počet recenzí: 726

Celkové hodnocení
4,9
Počty podle úrovně hodnocení
  • 97 % hodnocení s 5 hvězdami
  • 2 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
7. únor 2024

we have not been using the app for a long time, in fact very little but it is done well, simple and intuitive. the customer service is magnificent, it has helped us on several occasions to optimize the implementation to the maximum according to our requirements. You can't ask for better. Competitors take notes....

HERO
Itálie
Doba používání aplikace: Asi 20 hodinami
Vývojář Channelwill odpověděl 8. únor 2024

Thank you so much for taking the time to share your experience! 😊 We're thrilled to hear that our app has been serving you well, even in the short time you've been using it. 🚀 Our goal is to provide a simple and intuitive experience, and it's fantastic to know that our customer service team has been there to assist you and optimize the implementation according to your needs. 🛠️ We truly appreciate your positive feedback, and we'll keep working hard to exceed your expectations. 🌟 Cheers to smooth operations and happy customers! 🥳 #CustomerSatisfaction #AppExcellence

Best regards,
Sophie| Willdesk Support

9. únor 2024

The app features are great value for money and the support is unheard of. Excellent support agents with total knowledge about the app. It's really refreshing to be honest, take a chance on WillDesk and see for your self.

Gemstone Buyer
Spojené státy
Doba používání aplikace: 8 dny
Vývojář Channelwill odpověděl 10. únor 2024

Thank you so much for your positive review! 😊 We're thrilled to hear that you find our app features to be great value for money, and we're especially glad you appreciate our excellent support agents and their comprehensive knowledge. 🚀 We aim to provide a refreshing experience, and we're delighted that you took a chance on WillDesk. Feel free to reach out if you ever need assistance – we're here for you! 👏🌟

Best regards,
Sophie| Willdesk Support

10. leden 2024

So far - so good. I need to learn about your program so I can ask intelligent and productive questions.

Kid-Epics Expressions
Spojené státy
Doba používání aplikace: 9 měsíci
Vývojář Channelwill odpověděl 13. leden 2024

Thank you so much for your positive feedback! 😊If you have any more thoughts to share about the program or if there's any specific queries, feel free to let us know! 🌟 We will be more happy to assist you. 🥰

Best regards,
Kim | Willdesk Support

12. duben 2024

功能部分彈性操作,可以連動客戶資料,讓溝通上便利許多
支援服務也非常的迅速、清楚,以這個月費來說非常值得!

Functions are very flexible, the team help me to sync customers' info, which makes my team can have a good conversation with customers.

The support team is efficient, the tutorial is clear and simple as well.

NN Vapor
Hongkong – ZAO Číny
Doba používání aplikace: 2 dny
Vývojář Channelwill odpověděl 13. duben 2024

Thank you for your glowing review! 🌟 We're thrilled to hear that our platform's functionalities have brought flexibility to your operations, especially in streamlining customer communication by syncing their information. 🔄💬

It's fantastic to know that our support team has been swift and helpful, ensuring your journey with us is smooth sailing. 🚀 Our aim is to provide clear and simple tutorials to empower you every step of the way! 💪💡

Your satisfaction is our utmost priority, and we're delighted that you find our service well worth the investment. 🎉 Looking forward to continuing to support your success! 🌟👍

Best regards,
Sophie 💗
Willdesk Customer Support 🌟

21. prosinec 2023

A top APP!
It offers a lot of customization options, live chat and FAQ page in one.
The web app and mobile app also work very reliably.
And I was always helped very quickly and competently with the smaller adjustments for my shop. I now use a lot of apps, but with Willdesk other providers can follow an example when it comes to support, which is what I always hope for. Top!

RolConArt
Rakousko
Doba používání aplikace: 2 měsíci
Vývojář Channelwill odpověděl 22. prosinec 2023

Wow, thank you for the stellar review! 💖 We're thrilled to hear that you consider us a top app and appreciate the customization options. It's fantastic to know that our live chat, FAQ page, and the reliability of both our web and mobile apps have met your expectations. We're especially grateful for your kind words about our support team's quick and competent assistance with your shop adjustments.

At Willdesk, we're dedicated to providing top-notch service, and your feedback fuels our commitment. If there's anything more you need or any further enhancements you'd like to see, don't hesitate to let us know. We're honored to have you as a valued user, and we look forward to continually exceeding your expectations. Thanks for choosing Willdesk! 🤗

Best regards,
Mariadel | Loloyal Support 💫

9. únor 2024

It was great and we quickly fixed the problem. Thanks Sophie

Bubulle et Jujube
Kanada
Doba používání aplikace: Asi 2 měsíci
Vývojář Channelwill odpověděl 10. únor 2024

I'm thrilled to hear that you had a great experience! 😊 We're delighted to have swiftly resolved the issue for you. Thanks a bunch, Sophie! 🌟 If you ever need assistance again, feel free to reach out. 👍

Best regards,
Sophie| Willdesk Support

14. březen 2024

The app is fantastic and the customer service is excellent. I am thoroughly pleased with using WillDesk for my website. Nona went above and beyond to help solve problems I raised plus enhancements I wasn't even aware of. 5 stars.

Custom Design Gallery
Spojené státy
Doba používání aplikace: 3 dny
Vývojář Channelwill odpověděl 17. březen 2024

Thank you so much for your glowing review! 😊 We're thrilled to hear that you find our app fantastic and that our customer service met your expectations. 🌟 It's fantastic to know that Nona was able to go above and beyond to assist you with solving problems and providing enhancements, even ones you weren't aware of! 🚀 We're grateful for your support and for choosing WillDesk for your website needs. If you ever need further assistance or have any questions, don't hesitate to reach out. ⭐️⭐️⭐️⭐️⭐️

Best Regards,
Sophie
Willdesk Support Team 🌟

19. leden 2024

Great customer service as always!

Allyzure
Kanada
Doba používání aplikace: Více než rokem
Vývojář Channelwill odpověděl 21. leden 2024

Thank you for your kind words! 😊 Our team is delighted to hear that you had a positive experience with our customer service. If you ever need assistance again, feel free to reach out. 🌟

Best regards,
Sophie | Willdesk Support

26. březen 2024

Very helpful, fast service! Couldn't have asked for a better experience!

Emergingera
Spojené státy
Doba používání aplikace: 24 hodinami
Vývojář Channelwill odpověděl 27. březen 2024

Thank you so much for your kind words! We're delighted to hear that you found our service helpful and fast. Your satisfaction is our priority, and we're glad we could provide you with a positive experience. If you ever need assistance again in the future, please don't hesitate to reach out.

Best regards,
Mariadel 💗
Willdesk Customer Support 🌟

10. prosinec 2023

I really like this app. When your website is not very large, you can choose the free version, which should be sufficient.

outpaws_us
Spojené státy
Doba používání aplikace: 7 měsíci
Vývojář Channelwill odpověděl 12. prosinec 2023

🌟 Thank you for the positive feedback! We're thrilled to hear that you enjoy our app. 😊 It's great to know that the free version is serving your needs, especially for smaller websites. If you ever have any questions or suggestions, feel free to reach out! 🚀

Best Regards,
Sophie|Willdesk Team