Değerlendirmeler (776)

Toplam puan
4,9
Puan düzeyi başına sayılar
  • Puanların %97 oranındaki bölümü, 5 yıldıza sahip
  • Puanların %2 oranındaki bölümü, 4 yıldıza sahip
  • Puanların %0 oranındaki bölümü, 3 yıldıza sahip
  • Puanların %0 oranındaki bölümü, 2 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 1 yıldıza sahip
22 Şubat 2022

This app was so easy to set up that I kept anticipating something difficult around the corner, but that never happened! This app is clean, simple and enormously user-friendly!

Danny Gordon Art
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 4 saat
Channelwill yanıt 24 Şubat 2022

Wow! Thank you so much for your feedback! It's a treasure for us. If there is anything we can do, just let us know. We are always here to help. Cheers!🥂 Esther

19 Haziran 2022

A fantastic app, really useful and it has lots more features than I expected to provide a more professional and approachable experience to my customers.

Discovery Playtime
İrlanda
Uygulamayı kullanma süresi:Yaklaşık 4 saat
Channelwill yanıt 19 Haziran 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to service!

Best Regards,
Nona|Willdesk Support

27 Mayıs 2022

Great app, awesome customer service! The app works as advertised and was very simple to configure. Would recommend.

US Mangowale
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 3 saat
Channelwill yanıt 13 Haziran 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, feel free to contact us on live chat and email.

Best Regards,
Kelly|Willdesk Support

13 Şubat 2022

the app is great..easy to manage and powerful. It is very user friendly. I havent tried all their capabilities =but so far looks very promissing

URBO MOBILITY
İspanya
Uygulamayı kullanma süresi:Yaklaşık 3 saat
Channelwill yanıt 14 Şubat 2022

Hi there,

Thank you for your approval. Your support means a lot to us. And we will keep going to offer better service. If there is anything else we can help, please do not hesitate to contact us.
Thanks again for your support. Have a wonderful day~

Regards
Esther

19 Ocak 2023

We've used other help center / FAQ apps before and Willdesk is definitely the best with its functionality, UI, and support. Easily see ourselves upgrading in the near future to utilize the additional features that look promising.

Looking for a good-looking and easy-to-set-up FAQ? This will serve you well.

Inkdays
Hollanda
Uygulamayı kullanma süresi:Yaklaşık 3 saat
Channelwill yanıt 20 Ocak 2023

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Nona|Willdesk Support

5 Ağustos 2022

Really great help. I still think you should make the chat window smaller on the mobile view OR have an option to X it out

Sharp Shirter
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 3 saat
Channelwill yanıt 8 Ağustos 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Nona|Willdesk Support

30 Ocak 2024

Its great!

Next Level Engine & Transmission
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 2 saat
Channelwill yanıt 1 Şubat 2024

Thank you so much for your positive feedback! 😊Please know that we are committed to providing seamless and efficient service to you 🌟 Your Satisfaction is our Priority! 🥰

Best regards,
Kim | Willdesk Support

21 Ağustos 2023

Parfait! service client au top!! merci beaucoup, je recommande sans hésitation. merci à Sophie qui a pu m'aider et répondre à toutes mes attentes

E-comax.fr
Fransa
Uygulamayı kullanma süresi:Yaklaşık 3 saat
Channelwill yanıt 22 Ağustos 2023

Merci pour votre avis! Nous sommes ravis d'apprendre que vous avez eu une excellente expérience avec notre équipe de service à la clientèle, en particulier Sophie. Nous apprécions votre recommandation et espérons continuer à vous fournir un service de premier ordre à l'avenir.
-nona💗

1 Mart 2022

Awesome support and features love it! They are very helpful to setup language customizations and other features. Recommended!

ezgame.dk
Danimarka
Uygulamayı kullanma süresi:Yaklaşık 3 saat
Channelwill yanıt 1 Mart 2022

Bravo! Thank you so much for your positive 5-star review and recommend us! Should you need any help, just let us know. We are always here for you. Much appreciated, Esther

2 Ekim 2023

unbelievable...UNBELIEVABLE. I dont usually take the time to write reviews but this had me going off the hook!. Im so unset and so annoyed about how disrespected i feel. Their flows are so badly made that you simply cant just edit something without deleting the flow. I messaged the helpdesk and i kid you not, its like 10-15 mins for each reply and eventually after an hour I figured out that you cant actually make a change on the flow without deleting your work you spent hours doing. Something sooo simple. So to add insult to injury, eventually i get annoyed and i say this is wasting my time (still keeping my cool here) and then the helpdesk said (because they know im going to delete the app) they can do the change themsleves......you WHAT????? iv been waiting over a hour for you to reply to help me and now your offering to just do it all in 2 mins yourself?? and only because you want to keep a subcriber??. Im offended with how little they considered my time. For all the shopify ecommerce people out there, you know how much graft building and maintaining a shopify store is, do we have time for this rubbish?

Enamour
Birleşik Krallık
Uygulamayı kullanma süresi:Yaklaşık 3 saat
Channelwill yanıt 4 Ekim 2023

I would like to sincerely apologize for the frustrating experience you had with our customer support and our platform. Your feedback is essential to us, and we genuinely regret any inconvenience or frustration you may have experienced.

Your dissatisfaction with our service and platform is completely understandable, and we deeply regret the impact it had on your valuable time and work. We take your concerns seriously and are committed to addressing the issues you've raised.

I assure you that your feedback will be shared with our team to improve our services and make sure similar situations do not occur in the future. We understand the importance of a seamless experience, especially for Shopify eCommerce users like yourself.

We appreciate your patience and understanding throughout this ordeal, and we are truly sorry for the frustration you had to endure. Rest assured that we are taking steps to ensure that such delays and inconveniences are minimized going forward.

If you would like to discuss your specific concerns further or if there's anything else we can do to assist you, please do not hesitate to reach out to our customer support team. Your satisfaction is of utmost importance to us, and we are committed to making it right.

Thank you for your feedback and for giving us an opportunity to improve. We hope to regain your trust and serve you better in the future.

Sincerely,
Mariadel