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I've been looking for an app that can create a floating tab on my future online store that contains FAQ and Live Chat for a long long time and I'm so surprised to find out about Willdesk. It literally has everything I needed and I can personalize it so easily!! I was going to wait for like a day or two to hear back from their team but NO, I received professional help from Shermelia right away and she was so patient and amazing!! Only hope this Live Chat can be connected to Facebook Messenger one day as most of my loyal customers are on it instead of WhatsApp. Keep up the great work and I have faith in your team to make this app even more amazing in the future!!
So glad that we can help you. And thank you so much for your valuable suggestion. If there is anything else we can do, just let us know. Regards, Esther.
I think this application is very good, the background operation is simple, the interface is beautiful, and the customer service answers questions quickly.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Molly|Willdesk Support
easy set up, so far great! waiting for the app to be released and some customisations to be made but overall great as the app is free
So glad to hear that you are satisfied with our APP. Thank you so much for your approval. Regards, Esther
The experience is great, the customer service is seriously helping to deal with the problems encountered
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, feel free to contact us on live chat and email.
Truly,
Willdesk Team
应用很全面，服务非常及时，全部免费，非常棒的插件。
在这里，提供很强大的自定义功能，可以选择你想和客户聊天的方式和软件，最棒的是客服的服务很好，很快，可以第一时间帮助你解决问题。比其他的付费的都好用。
感谢您给我们 5 星评价。我们非常感谢能够为您提供良好的服务。通过向您的朋友推荐我们的应用程序，我们将非常感谢您的支持，因此我们可以向其他人提供帮助。如果您有任何问题，请随时联系我们！！我们将永远在这里为您服务！
此致，
Molly||Willdesk 支持
It was ok, thanks
The attention to my questions was quickly answers, Thanks for your service. I just wanna know when the FAQ pages app are working to used, please.
Thank you so much for your positive 5-star review! Feel free to contact us if you need help, we are delighted to lend our hands. Much appreciated, Esther
So easy to use. I appreciate how everything was already prefilled and I didn't have to create my own questions and answers.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, feel free to contact us on live chat and email.
Best Regards,
Kelly|Willdesk Support
Thanks Sophie, she very quickly helped me change the settings of the pop-up chat window and also suggested some improvements and did it myself!
That's great to hear! Sophie sounds like a very helpful and knowledgeable support representative. It's always nice when they can provide quick solutions to our problems and also offer suggestions for improvement. I'm glad you were able to make the changes yourself and that your experience with the pop-up chat window has been improved.
- Mariadel 💖
This app is amazing. Very useful and simple to use. I love it! I would recommend it to every business.
Wow! Thank you for recommending our app! We'll keep going to offer better service. Cheers! Esther
Great app, simple to use and does everything I needed for my new store. The support is great too, very quick, kind and efficient - Nona was great with my query!
Thank you so much for your approval! Should you need any help, please do not hesitate to contact us. We are always here to help. Regards, Esther