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AI chatbot for ecommerce that converts browsers into buyers. Configure in just a few minutes!
Sendbird’s AI chatbot is your sales assistant and customer service rep, automatically greeting, engaging, and solving problems with human-like conversations. Our AI chatbot provides 24/7 support and personalized recommendations (including real-time inventory sync) based on interactions with shoppers on your website.
- Ecommerce features include product recommendations, FAQs and connect-to-support
- Seamless integration of AI chatbot with your store data via Shopify API
- Performance dashboard to track visitor engagement and conversion
- Multilingual support that automatically adjusts to speak multiple languages
- Use cases across ecommerce, marketplaces, health & beauty and hospital & travel
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
Languages
English
Categories
Real-time messaging
Automated responses
Customization
Offers and recommendations
Pricing
14-day free trial
Free
- 1k free message credits
- 5 files or links of data ingestion
- 1 custom response workflow
- 5 external API integrations
AI Chatbot Starter
$99 / month
$5 per 1k message credits as overage fee
- 10k msg credits/month
- Daily Shopify data update
- 25 files or links of data ingestion
- 1 custom response workflow
- 5 external API integrations
AI Chatbot Pro
$499 / month
$5 per 1k message credits as overage fee
- 50k msg credits/month
- Daily Shopify data update
- 50 files/links of data ingestion
- 10 custom response workflows
- 30 external API integrations
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (33)
Sendbird launched an AI Chatbot for Shopify, then quietly shut it down. The only notice was a single email — which ended up in spam. No proper announcement, no support, no way forward.
We invested significant time integrating this tool into our business. Now we’re left with nothing, and no one is responding.
What kind of company leaves its customers stranded like this? Completely unprofessional ...
Worst service ever experienced on a Shopify app. We've been waiting over 2 months to hear back from the support team. The app started off great, but then broke – the AI is hallucinating 95% of the time – and Sendbird have been useless. Meanwhile we've been paying $99 / month for a product we cannot use. I'd appreciate urgent support.
Worst service I have experienced. The cost of $99 a month is not worth it at all. I have been waiting for an answer from support for 3 weeks with no answer. -5 stars.
Sendbird Chatbot's automation features have saved us a lot of time and resources. We can now focus on more complex issues and leave the simple queries to the chatbot. The integration with Shopify API is also seamless – we can easily manage our inventory, orders, and customer data all in one place.
The setup process was incredibly easy, and it seamlessly integrated with my existing product information. It's like having a custom ChatGPT tailored specifically for my Shopify store. The app understands all my product details perfectly, making customer interactions smooth and efficient. Highly recommend it!
Support
App support provided by Sendbird.
Resources
Launched
May 27, 2024
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View personal data:
Store owner, content providers
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Store owner
Name, email address, phone number, physical address
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Content providers
Email address, IP address, browser and operating system
View store data:
Products, Online Store, Shopify admin
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View products
Products or collections
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View your Online Store
Pages on your Online Store or theme
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View Shopify admin
Legal policies
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