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AI chatbot for ecommerce that converts browsers into buyers. Configure in just a few minutes!
Sendbird’s AI chatbot is your sales assistant and customer service rep, automatically greeting, engaging, and solving problems with human-like conversations. Our AI chatbot provides 24/7 support and personalized recommendations based on real-time interactions with shoppers on your website.
- Ecommerce features include product recommendations, FAQs and connect-to-support
- Seamless integration of AI chatbot with your store data via Shopify API
- Performance dashboard to track visitor engagement and conversion
- Multilingual support that automatically adjusts to speak multiple languages
- Use cases across ecommerce, marketplaces, health & beauty and hospital & travel
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
Real-time messaging
Automated responses
Customization
Customization
Offers and recommendations
Analytics
Pricing
30-day free trial
Free
- 1k free message credits
- 5 files or links of data ingestion
- 1 custom response workflow
- 5 external API integrations
AI Chatbot Starter
$99 / month
$5 per 1k message credits as overage fee
- 10k msg credits/month
- Daily Shopify data update
- 25 files or links of data ingestion
- 1 custom response workflow
- 5 external API integrations
AI Chatbot Pro
$499 / month
$5 per 1k message credits as overage fee
- 50k msg credits/month
- Daily Shopify data update
- 50 files/links of data ingestion
- 10 custom response workflows
- 30 external API integrations
30-day free trial
Free
- 1k free message credits
- 5 files or links of data ingestion
- 1 custom response workflow
- 5 external API integrations
AI Chatbot Starter
$99 / month
$5 per 1k message credits as overage fee
- 10k msg credits/month
- Daily Shopify data update
- 25 files or links of data ingestion
- 1 custom response workflow
- 5 external API integrations
AI Chatbot Pro
$499 / month
$5 per 1k message credits as overage fee
- 50k msg credits/month
- Daily Shopify data update
- 50 files/links of data ingestion
- 10 custom response workflows
- 30 external API integrations
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (31)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
The setup process was incredibly easy, and it seamlessly integrated with my existing product information. It's like having a custom ChatGPT tailored specifically for my Shopify store. The app understands all my product details perfectly, making customer interactions smooth and efficient. Highly recommend it!
Sendbird Chatbot's automation features have saved us a lot of time and resources. We can now focus on more complex issues and leave the simple queries to the chatbot. The integration with Shopify API is also seamless – we can easily manage our inventory, orders, and customer data all in one place.
This is great, does exactly what I need it to do and the integration to take chats on the go is excellent! Support team is also great to troubleshooting, your customer service was great!
Answering each customer's question one by one was really a chore, but it has become much easier since I started using this plugin. I am not very knowledgeable about technical stuff, so I was worried about the setup, but this plugin automatically fetches and integrates my store information, so there was nothing much to worry about.
The chatbot responded very quickly and helped me with all relevant questions. Great service, amazing team! I would recommend it for everyone who is looking for an excellent chatbot. Love it. especially, output quality is awesome.
Support
Sendbird can answer any questions you have about Sendbird AI chatbot.
Resources
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy.
View personal data:
Store owner, content providers
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Store owner
Name, email address, phone number, physical address
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Content providers
Email address, IP address, browser and operating system
View store data:
Products, Online Store, Shopify admin
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View products
Products or collections
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View your Online Store
Pages on your Online Store or theme
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View Shopify admin
Legal policies
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