Sendbird AI chatbot

Sendbird AI chatbot

Pricing
Free plan available
Highlights
Use directly in Shopify admin
Works with the latest themes
Rating
5.0 (31)
Developer
Sendbird

AI chatbot for ecommerce that converts browsers into buyers. Configure in just a few minutes!

Sendbird’s AI chatbot is your sales assistant and customer service rep, automatically greeting, engaging, and solving problems with human-like conversations. Our AI chatbot provides 24/7 support and personalized recommendations (including real-time inventory sync) based on interactions with shoppers on your website.

Sendbird’s AI chatbot is your sales assistant and customer service rep, automatically greeting, engaging, and solving problems with human-like conversations. Our AI chatbot provides 24/7 support and personalized recommendations (including real-time inventory sync) based on interactions with shoppers on your website. more
  • Ecommerce features include product recommendations, FAQs and connect-to-support
  • Seamless integration of AI chatbot with your store data via Shopify API
  • Performance dashboard to track visitor engagement and conversion
  • Multilingual support that automatically adjusts to speak multiple languages
  • Use cases across ecommerce, marketplaces, health & beauty and hospital & travel
Highlights
Use directly in Shopify admin
Works with the latest themes

Languages

English

Real-time messaging

AI chatbots, Live chat, Email chat, Multi-language, Agent analytics

Automated responses

Cart recovery, Discounts, FAQs, Product recommendations, Quick replies, Review requests, Cross-sell

Customization

Color and font, Emojis and stickers, Chat window, Business hours, Welcome messages, Chat buttons, Tagging, Chat flows, Agent avatar

Customization

Announcement bar, One-click add-ons, Drag-and-drop editor, Multi-language

Offers and recommendations

Free shipping, Product recommendations, Frequently bought together, Bundles, AI recommendations

Analytics

Click-through rates, Conversion rates, Optimization suggestions, Funnel performance

Pricing

30-day free trial

Free

  • 1k free message credits
  • 5 files or links of data ingestion
  • 1 custom response workflow
  • 5 external API integrations

AI Chatbot Starter

$99 / month

$5 per 1k message credits as overage fee

  • 10k msg credits/month
  • Daily Shopify data update
  • 25 files or links of data ingestion
  • 1 custom response workflow
  • 5 external API integrations

AI Chatbot Pro

$499 / month

$5 per 1k message credits as overage fee

  • 50k msg credits/month
  • Daily Shopify data update
  • 50 files/links of data ingestion
  • 10 custom response workflows
  • 30 external API integrations

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (31)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
June 14, 2024

Answering each customer's question one by one was really a chore, but it has become much easier since I started using this plugin. I am not very knowledgeable about technical stuff, so I was worried about the setup, but this plugin automatically fetches and integrates my store information, so there was nothing much to worry about.

JerryRoo General Store
United States
20 days using the app
June 14, 2024

I am Impressed with the sendbird's AI chatbot for shopify, The setup process was very easy, and the chatbot has helped improve our customer service by providing quick and accurate responses to common questions. The chatbot also scales well with our business and integrates easily, I recommend this!

PawsHaven
Romania
About 1 month using the app
June 20, 2024

The chatbot responded very quickly and helped me with all relevant questions. Great service, amazing team! I would recommend it for everyone who is looking for an excellent chatbot. Love it. especially, output quality is awesome.

내 스토어
France
19 days using the app
June 12, 2024

The setup process was incredibly easy, and it seamlessly integrated with my existing product information. It's like having a custom ChatGPT tailored specifically for my Shopify store. The app understands all my product details perfectly, making customer interactions smooth and efficient. Highly recommend it!

Marketing Skill Up
United States
10 days using the app
June 14, 2024

We've been using Sendbird's AI chatbot for our Shopify store for a few months, and we've been really impressed with its performance. The chatbot is easy to use and customize, and it's helped us handle more customer inquiries without increasing our support staff.

My Store
Israel
About 1 month using the app

Support

Sendbird can answer any questions you have about Sendbird AI chatbot.

Developer

Sendbird

400 First Avenue,, San Mateo, CA, 94401, US

Launched

May 27, 2024

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy.

View personal data:

Store owner, content providers

  • Store owner

    Name, email address, phone number, physical address

  • Content providers

    Email address, IP address, browser and operating system

View store data:

Products, Online Store, Shopify admin

  • View products

    Products or collections

  • View your Online Store

    Pages on your Online Store or theme

  • View Shopify admin

    Legal policies

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